GTarcade Desktop App Troubleshooting

- eluna -

Anti-Virus and Firewall can prevent EoC from running in GTarcade Desktop, even if it runs fine for other GTA games.
Other background programs may also conflict with the Client.
If you are unable to play from the Desktop App, please close all other programs and try to run it again.

Other troubleshooting methods include:
- "Quick-Fix"

- Refreshing the Client.
- Reinstalling the Client.
- Deleting Cache from both the client folder and Chrome (Client runs on Google Chrome)

How to delete Desktop cache:
Step 1: Exit the mini-client (exit the app completely, not simply log out);
Step 2: Right-click the desktop icon and select “Open file location”;
Step 3: Navigate to AppData/Local/Gtarcade/cache folder, delete the game folder;
Step 4: Restart the mini-client.


If minic client is frozen or It's not loading anything, there's no 0/3 at the end, please do the following:

1. Have you restarted it?

2. Go to properties and select "run as administrator."

3. Does your CPU enable virtualization? (If not it may run too slow to run BS which is already slow)
https://www-technorms-com.cdn.am ... orts-virtualization

Also check in settings what it set your defaults to for performance. Raising whatever it set may help, but 60hz for refresh and 2cores is more than enough.

4. Go here: https://support.bluestacks.com/h ... zation-VT-on-my-PC- You have to enable the virtualization.

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eka nugrah

why i cant download. im stuck in 0%

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AbyXLzhqtA76kWTy@facebook.com

So far I've clicked to download 3 times, always stays at this "100%" and nothing happens.

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sadashi4599@live.com

Hi Good Day i have a problem but not in the exe set up is that i download the EOC then its said at the lower right on my monitor it said EOC installation failed my VT-x is enable so help me do run this apps on my pc. and i dont know what is the issue?

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seren.

Hello All

Please be advised that this section is for posting Offical Announcements and News for our players to be able to keep updated with any official information.

If you are still experiencing an issue, please use the correct section of the forum, called Bug&Support, however if it is regarding a payment issue, when it comes to "real money", moderators, unfortunately, cannot help you.

Thus, all recharge issues require a support ticket, which you can create here
When creating the ticket, please include your
- Character name (case sensitive)
- Server number
- Screenshots (if possible)

We apologize for the inconvenience.

Thank you for playing and supporting us!

Best wishes,

Seren

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fpagani

Since yesterday i am trying but stay only saying "cennecting server" and nothing happens. can you help me?

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grassy

Hi,

I'm stuck in extracting files... It's 100 % and like nothing happen ever. What should I need to do?

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