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GAME DOWN ?

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amed fakh
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Post time 2018-11-3 17:38:50 | Show all posts |Read mode
GAME DOWN ? Reply:8| View:491
unable to login from either gtarcade app or browser , cant see servers list to play or to recharge
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 amed fakh Last edit in 2018-11-3 17:38:50

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glakias-loa3 j...
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Joined 2016-9-10
Last Visited 2019-11-07
Post time 2018-11-3 17:51:23 | Show all posts
Greetings there everyone,
Thank you for your posts. We must inform you that the Gtarcade platform is currently down due to some unforeseen issues. The developers are working hard to bring it back online. The issue is with the server list being blank or the word "false" instead of the name of the server. We beg for your patience.
Happy Hunting,
Glakias LoA3 Junior MoD
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 glakias-loa3 j... Last edit in 2018-11-3 17:51:23

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abzvkiam1m4woi...
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Post time 2018-11-3 17:40:53 | Show all posts
Same here.... Admin please give us some light in this matter.
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 abzvkiam1m4woi... Last edit in 2018-11-3 17:40:53

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bochumer_oldie
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Post time 2018-11-3 17:43:16 | Show all posts
Bei mir auch, ich komme auch nicht ins Game
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 bochumer_oldie Last edit in 2018-11-3 17:43:16

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abxtdr1pxkndfy...
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Post time 2018-11-3 17:46:42 | Show all posts
Can only see the older server , not the most recent .
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 abxtdr1pxkndfy... Last edit in 2018-11-3 17:46:42

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angelfallingro...
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Post time 2018-11-3 17:47:55 | Show all posts
It wont let me be on the server i was playing on.. It just like it disappear..
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 angelfallingro... Last edit in 2018-11-3 17:47:55

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shoumi
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Post time 2018-11-3 23:25:47 | Show all posts
same issue I can not see LOA III S8
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 shoumi Last edit in 2018-11-3 23:25:47

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zekerija22
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Post time 2018-11-3 23:29:27 | Show all posts
same problem on S133 EST
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 zekerija22 Last edit in 2018-11-3 23:29:27

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_luciana_
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Post time 2018-11-4 18:15:17 | Show all posts
Dear players,

The Gtarcade platform was down due to some unforeseen issues. Sorry for the inconvenience this may have caused. If you are still having trouble logging in the servers please follow the steps below:

CACHE CLEAR:
To clear cache on the desktop app you need to follow these steps:
1. Exit the GTarcade Desktop App (exit the app completely, not simply logout).
2. Right-click the desktop icon and select “Open fil.e lo.cation”.
3. Navigate to App Data/Local/Gtarcade/cache folder, delete the game folder.
4. Restart the App.
Video tutorial
If cache clear doesn't help you can try running a DNS flush:

DNS translates hostname to IP and vice versa. Flushing the DNS settings empties & repopulates the DNS settings in the client for situations where the DNS settings are incorrect/out-of-date.

To perform a DNS Flush, follow these steps:
1. Open the Windows Start Menu.
2. Run a search for "CMD" (Command Prompt) and run it.
3. Type the following: ipconfig /flushdns
4. Press ENTER on your keyboard.
Restart your game and check if the problem persists.



I hope this steps will help resolve the problem.

Thank you for your understanding,
Have a nice day,
LoA3 jr.mod LuciAna
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 _luciana_ Last edit in 2018-11-4 18:15:17

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