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HełP support

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arkados005
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Post time 2018-11-7 19:53:09 | Show all posts |Read mode
HełP support Reply:12| View:652
I can play
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 arkados005 Last edit in 2018-11-7 19:53:09

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scyth
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Post time 2018-11-7 20:13:13 | Show all posts
Dear arkados005,

Thank you for contacting us,
Kindly please clear cache then restart your mobile and then play game.
If problem persist feel free to contact us again.

Regard
EOC Mod Slayer
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 scyth Last edit in 2018-11-7 20:13:13

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arkados005
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 Author| Post time 2018-11-7 21:39:40 | Show all posts
No my problem don't resolved , my charakter missed , my account is clear ,  i can only create new charakter .... i restart my Phone 5 Times ...
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 arkados005 Last edit in 2018-11-7 21:39:40

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arkados005
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 Author| Post time 2018-11-8 01:10:00 | Show all posts
Some body help me ?????????
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 arkados005 Last edit in 2018-11-8 01:10:00

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emretyper
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Post time 2018-11-8 01:41:48 | Show all posts
Same problem here i made a thread still no reaction
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 emretyper Last edit in 2018-11-8 01:41:48

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arkados005
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 Author| Post time 2018-11-8 02:33:40 | Show all posts
Its a big problem ,  lost time , lost money ...
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  • Yes i was top 10 on a new server now i lost my vip 5 and all my items everything
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    2018-11-8 03:50  Reply

 arkados005 Last edit in 2018-11-8 02:33:40

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 Author| Post time 2018-11-8 04:21:57 | Show all posts
Me too , in top guild , top 15 and nothing ... give moderators  2 days , and say my opinion in google plat. ... my English is bad )))
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 arkados005 Last edit in 2018-11-8 04:21:57

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Post time 2018-11-8 06:04:28 | Show all posts
Dear arkados005

Thank you for contacting us,

Can you please do these steps, you might be able to find your character.
When you login to game and get to the screen where you can see your server written,
Kindly please select tap to switch, it will open a new window for you then select your region and click on all character which is written on the left of your screen.
If you can not see your character in that screen that i would suggest you to contact support,
link to make ticket to support is here :

https://support.gtarcade.com/search?gid=332

Regard
EOC Mod Slayer
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 scyth Last edit in 2018-11-8 06:04:28

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 Author| Post time 2018-11-8 16:55:17 | Show all posts
It's not work ,  i don't can login to my google accouNT. ..  only New account guest...
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 arkados005 Last edit in 2018-11-8 16:55:17

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emretyper
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Post time 2018-11-8 17:10:31 | Show all posts
Yes same i did ticket they say same thing as mod try this try that nothing work
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 emretyper Last edit in 2018-11-8 17:10:31

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