North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
View: 444| Reply: 1

NEW SERVER RANKINGS REWARD MISSING AND WEDDING BUG

[Copy link]

2

Threads

2

Posts

0

Credits

User

Rank: 1

Credits
0
ron_dg_10
User
Posts:2
Joined 2018-11-5
Last Visited 2018-11-08
Post time 2018-11-8 13:57:56 | Show all posts |Read mode
NEW SERVER RANKINGS REWARD MISSING AND WEDDING B Reply:1| View:444
THIS GAME HAS A LOT OF BUGS

I would like to address my issue on 2 categories. I know this is useless because moderators here will just say "file a ticket bla bla bla". But because I read that "we are here to help you" I will address my issues here.

1. NEW SERVER RANKINGS REWARD
I'm from server HKTS382 just one of your new servers. At day 1 everything was ok, I received my reward on the first daw of "NEW SERVER RANKING REWARDS". Then on the following days it became a total mess, you know what I'm saying? Seriously men, I pay to be on the ranks then there's just no rewards. I kept playing for the love of the game.

I already filed a ticket and yup, there is still no reply.


2. WEDDING MARRIAGE BUG
Just bought worth 4888 diamonds of token for a proposal on a 1 person marriage.

It cost me 1164 rubies on 3x failed wedding.

How do you intend to address this issue?

Just filed a ticket 4days back and still no reply from you side.

We pay to play, we don't pay to file a ticket for some bug over and over again.




Translate

 ron_dg_10 Last edit in 2018-11-8 13:57:56

 Support

Report
Default Signature
Reply

Use magic Report

3

Threads

1274

Posts

0

Credits

资深玩家版主

Rank: 7Rank: 7Rank: 7

Credits
0
scyth
Sr. Player Moderator
Posts:1274
Joined 2016-1-29
Last Visited 2021-03-11
Post time 2018-11-8 19:44:35 | Show all posts
Dear ron_dg_10,

Thank you for contacting us,

Regarding WEDDING MARRIAGE BUG, It is going to be fixed in today update, kindly please check our fb fan page for further details.
Regarding NEW SERVER RANKINGS REWARD you have to make ticket to support,

https://support.gtarcade.com/search?gid=332.

Should you not receive Feedback within 48-72 WORKING Hours after submitting your Ticket, Then please provide the following Information so we can follow up:

- IGN (Case Sensitive)
- Server Number (include your Region)
- Ticket Number
- Title of the Related Ticket
- Date when ticket was submitted.

Regards
EoC Mod Slayer
Translate
Floor reply (0)

 scyth Last edit in 2018-11-8 19:44:35

 Support

Report
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2021-4-12 12:11 GMT+8 , Processed in 0.051008 second(s), 35 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list