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In app purchase not working

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darnthatnavy
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Joined 2018-11-3
Last Visited 2018-11-10
Post time 2018-11-9 13:45:52 | Show all posts |Read mode
In app purchase not working Reply:1| View:287
I tried to top up to hit vip5 and be done with spending on this game but instead I get charged and get frozen when I try to receive my gems. When I tried closing and going back in it says already purchased so will be given for free then freezes again. I just want my gems and a game that doesn’t break every day.
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 darnthatnavy Last edit in 2018-11-9 13:45:52

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scyth
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Joined 2016-1-29
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Post time 2018-11-10 03:02:52 | Show all posts
Dear player

Thank you for contacting us.

When it comes to "real money", moderators unfortunately cannot help you.

Thus, all recharge Enquiries/issues require a support ticket, which you can create here:

https://support.gtarcade.com/search?gid=332

When creating the ticket, please include your
- Character name (case sensitive)
- Server number
- Screenshots (if possible)
- Date and time of Recharge;
- Recharged amount;
- GPA-number.

Our support team aims to respond to all tickets within 2 business days. I hope your issue will be resolved soon!

We apologize for the inconvenience.

Best regards
EOC Mod Slayer
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 scyth Last edit in 2018-11-10 03:02:52

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