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Item kept enhancement.

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primogen
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Joined 2018-12-3
Last Visited 2018-12-03
Post time 2018-12-3 06:28:34 | Show all posts |Read mode
Item kept enhancement. Reply:1| View:309
I had a rank 5 helmet equipped and when I equipped another helmet the first one kept the enhancement upgrades that were made to it. Now I all I can do is move from my bag to my stash. I cannot even smelt or sell it due to this issue.  I have tried to report it in-game with no luck and can’t seem to contact directly to support to to let them know. So ai hope that they eventually get this and find a fix to my issue.
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 primogen Last edit in 2018-12-3 06:28:34

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scyth
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Post time 2018-12-4 03:31:33 | Show all posts
Dear primogen,

Sorry for the inconvenience,
Kindly please equip back that helmet of yours, but this time do not remove your current helmet instead kindly please replace it with the grade 5 you have in your storage,
Once that grade 5 helmet get equipped, then again equip back the helmet that you were wearing before you equip grade 5,
In all process i STRONGLY ADVISE you not to REMOVE the helmet just replace it with the each other,

Once you equip the new helmet your previous grade 5 helmet will get unlock.

Regard
EOC Mod Slayer
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 scyth Last edit in 2018-12-4 03:31:33

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