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abz2ovuhphuikq...
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Post time 2018-12-3 19:44:30 | Show all posts |Read mode
desktop app Reply:3| View:79
Hello everyone, i am having issues with regards to the desktop app working.
I have gone through all the troubleshooting hints and tips from this forum and nothing has seemed to help.
i keep getting stuck on this screen (See screenshot)

i am an avid pc gamer and jumped at the chance to be able to play EoC on my PC, but so far - since release i have not been able to.

i look forward to your reply

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 abz2ovuhphuikq... Last edit in 2018-12-3 19:44:30

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melaniedyan
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Post time 2018-12-7 22:18:31 | Show all posts
I had to go into my bios and enable my virtualization. It was not on by default.
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 melaniedyan Last edit in 2018-12-7 22:18:31

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scyth
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Post time 2018-12-4 03:44:16 | Show all posts
Dear player.
Thank you for reaching out!

Step 1: Exit the mini-client (exit the app completely, not simply log out);
Step 2: Right-click the desktop icon and select “Open file location”;
Step 3: Navigate to AppData/Local/Gtarcade/cache folder, delete the game folder;
Step 4: Restart the mini-client.

Kindly please let us know if problem still persist.

Kind regards.
EOC Mod Slayer
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 scyth Last edit in 2018-12-4 03:44:16

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scyth
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Post time 2018-12-8 04:27:01 | Show all posts
Dear Player

Thank you for the feedback.

Regard
EOC Mod Slayer
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 scyth Last edit in 2018-12-8 04:27:01

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