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Why? My case long time

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sakdarin senak...
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Post time 2018-12-4 03:53:27 | Show all posts |Read mode
Why? My case long time Reply:18| View:735
Please check my case.
Very long time
IGN: BigWin
Server: HKT-S38
#7675484 - Wedding is not complete
2018/11/11 18:07:33 No one answered.!!!!!!

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 sakdarin senak... Last edit in 2018-12-4 03:53:27

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scyth
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Post time 2018-12-9 21:38:24 | Show all posts
Dear sakdarin senakhun

Thank you for contacting us,
I have again forward your ticket for follow up, once i get the feedback i will get in touch with you.
Sorry for the inconvenience it has caused you.

Regard
EOC Mod Slayer
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 scyth Last edit in 2018-12-9 21:38:24

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Post time 2018-12-4 04:00:33 | Show all posts
Dear sakdarin senakhun

Thank you for contacting us,
I have forward your ticket for follow up, once i get the feedback i will get in touch with you.

Regard
EOC Mod Slayer
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 scyth Last edit in 2018-12-4 04:00:33

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 Author| Post time 2018-12-9 19:46:04 | Show all posts
My issue has not been resolved.Why are you closing ticket?
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 sakdarin senak... Last edit in 2018-12-9 19:46:04

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 Author| Post time 2018-12-13 03:26:01 | Show all posts
Please be informed about progress.
The problem has not been resolved.
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 sakdarin senak... Last edit in 2018-12-13 03:26:01

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Post time 2018-12-13 03:36:21 | Show all posts
Dear sakdarin senakhun,

Sorry for the inconvenience,
I have just checked the feedback and i see that your ticket is closed, If customer support has not answered you and closed it without answering back to you, then i would suggest you to make one more ticket to customer support and kindly please mentioned you last ticket number in that post, also please provide me the details of your new ticket so i can forward it to my superiors as well.

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 scyth Last edit in 2018-12-13 03:36:21

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 Author| Post time 2018-12-14 12:41:06 | Show all posts
Thank you For help

New ticket #7696298 - Wedding NPC have a problem
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 sakdarin senak... Last edit in 2018-12-14 12:41:06

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Post time 2018-12-14 18:24:24 | Show all posts
Dear sakdarin senakhun,

Thank you for contacting us.
I have forwarded your ticket number for follow up, once we get the feedback we will get in touch with you, meanwhile kindly please keep checking your ticket status as well.

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 scyth Last edit in 2018-12-14 18:24:24

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 Author| Post time 2018-12-19 01:44:02 | Show all posts
The problem resolve?
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 sakdarin senak... Last edit in 2018-12-19 01:44:02

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Post time 2018-12-19 05:01:58 | Show all posts
Dear sakdarin senakhun,

Thank you for contacting us.
Can you please tell me what was the issue on your side, Wedding issue has been fixed, so if you can tell me what issue you faced now, then i might be able to help you again.

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 scyth Last edit in 2018-12-19 05:01:58

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