Fairlyland keys

AbzwZr8aU6AaSYwR@facebook.com · Post time 2018-12-16 13:15:35

I topped up to get fairlyland keys and no event and now the keys are expired why

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laka khan · Post time 2018-12-16 19:45:31

Dear Player,

Thank you for contacting us,
Every Event has it expire time, when you have top-up diamonds at that time fairy land event wasn't ended, you had to use those keys while event was live, it is very normal that after event those keys get expired.
We are sorry unfortunately we can not help in this regard.

Regard
EOC Mod Laka khan

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AbzwZr8aU6AaSYwR@facebook.com · Post time 2018-12-17 06:31:40

Edited by AbzwZr8aU6AaSYwR@facebook.com at 2018-12-17 06:34

We never got the event on our server everyone is upset about it. The event never happened. Server EST s443 please look into this. Everyone wants to know why we did not get the event

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laka khan · Post time 2018-12-17 19:57:24

Dear Player,

Thank you for contacting us,

If your server is not one month older then it is normal that you did not have the fairyland event. New server's had there own events for 1 month.

Regard
EOC Mod Laka khan

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AbzwZr8aU6AaSYwR@facebook.com · Post time 2018-12-18 04:09:49

Then why did we have to top up for the keys. Then I want refunded for all the fairlyland keys I bought. If we don't get the event why are you selling items for it

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laka khan · Post time 2018-12-19 00:25:59

Dear Player,

Thank you for contacting us,
Kindly please contact customer regarding this issue, we MODERATORS can not help you in this regard., link to make ticket to support is here :

https://support.gtarcade.com/search?gid=332

Regard
EOC Mod Laka khan

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