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We need an official answer regarding hero rebirth

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why me?
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Post time 2018-12-29 09:07:28 | Show all posts |Read mode
We need an official answer regarding hero rebirt Reply:15| View:911
Edited by why me? at 2019-1-6 00:02

With the recent Castle Raiders update they changed it so instead of using just souls in empowerment, we need to use Holy Crystals, that are purchased using both souls, and the Mark of the Sect from Castle Raiders. Although when rebirthing a hero that was empowered using souls, we only get those souls back, not Holy Crystals, meaning we'd functionally need to repurchase those Holy Crystals, so instead of getting back to the state we were at, we'd fall behind where we were. What we need to know is if this is how it will always be, or if that was an error?

I believe I heard some that sent a support ticket on the matter were told that it's intended. Although I also know that the people answering those tickets don't always know what they're talking about at all, so don't put a lot of stock in their answers.

If it's an error, then is there an ETA on when it will be fixed? If it's intended, then it's a horrible decision, that will make changing which heroes we're using even harder for those of us that empowered heroes before that update, and you can bet people will quit over it, or regard it as the last straw that causes them to quit, in fact, many already have.

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 why me? Last edit in 2018-12-29 09:07:28

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poch.games
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Post time 2019-1-4 17:28:10 | Show all posts
Edited by poch.games at 2019-1-4 17:39

Devs basically changed the rules of the game in the middle of the game. This abuses the players in 3 ways :

- first when you were close to next level of empower, you had the restart everything because of the additional mark of sect needed to buy the holy crystals. That's the mildest issue since it's 'only' delay

- second for those who were gathering shards from easy to farm/featured heroes to upgrade stars in the team (transpose to get new star level + rebirth to get the rest back) all efforts to get a 5* hero are pretty much in vain since if you do this you won't be able to empower the new hero back

- third when you enter a Legendary+ Hero in squad, this can only be done with rebirth since you can't transpose from Legendary to Legendary+ so you end up with a useless Legendary+ Hero

- fourth if you happen to do any of these without being aware of it, you're left with an empower 0 hero and a messed up team. That's the worst in all of this and you'll probalbly hear about 'empower issues' for a long, long time.

All these are a VERY BIG hit to player's progression, morale, and sense of achievement. Also there has been absolute no warning or communication about this change except for "you will be able to trade resource 1:1" which was absolutely misldeading for everyone. And finally after all this mess, there was not even an excuse for messing teams and progress up and ofc, not an ounce of compensation.

Being treated like this is totally unacceptable. I'm sorry, but when you plan to fvck me in the a$$, i'd like to be warned before and asked for consent, and not brutally r*ped wihtout notice.
This whole things just shows how much devs care for the players community and anticipate the consequence of their actions.

Making empower cost more resources because they felt it was too fast/easy is not an issue. The issue is they rip players off their current progression with this change, forcing them to re-do all their heroes with additional cost. If players don't plan for this carefully, they mess up their team, plain & simple. And for those lucky enough to have 2-3 empower 7, they are now a couple of weeks ahead of others who will need to catch up with marks of the sect.

A way out of this without hurting anybody is to send to all players the exact number of marks of the sect so they can rebirth all their heroes to the same level of empower they had before the update. This won't change balance in game nor give anyone an advantage, and as people above stated, devs can know the EXACT number needed given how rebirth is implemented.
Excuses and compensation are also very welcome.

And finally, to prevent future disasters like this one next time, for the sake of common sense, try out such heavy changes with beta-testers on S0 and give them enough time to provide feedback. I'm pretty sure all this could have been avoided if it was made availble on S0 a couple of weeks before the update and tester's feedback taken into account.

S1.Kapoué

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 poch.games Last edit in 2019-1-4 17:28:10

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Post time 2019-1-5 01:13:07 | Show all posts
Edited by abwrqx50-twq9aix@facebook.com at 2019-1-5 01:14

I doubt this system will ever get changed.

Come on guys, this is a pattern at this point.

Realm drop rate for blue materials being low? Works as intended. Instead go spin in a wheel of fortune. Those who spend the most get blue augment stones.

Crafting making people lose BR? Works as intended. Instead build mythic gear which has no problem as long as you craft at least 2 pieces at the time. Hard to get souls/sketches? Don't worry. Topaz wheel of fortune's got you covered.

So how hero rebirth being useless? Again, works as intended. Instead we give you some event with discount on holy crystals, so spend there as well.

Really guys, this is how things work here, and how it was for a while at least. In every other game this all would be outrageously unthinkable, but obviously not here.

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 abwrqx50-twq9a... Last edit in 2019-1-5 01:13:07

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zyoko
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Post time 2019-1-4 18:02:57 | Show all posts
Please try to adapt to the changes of this game, It is a shame you guys are blowing out in a game that provides the term (Taking Time). This game is meant to help provide the resources  limited, it's not good to spend at least 16 hours more in a game or rest of your life trying to play this game. This game has to be limited because of you players are too focused on the rep of being fond into growing in the game more than focusing the reality of yourself and the people around you. What's unecessary  is you guys are blatantly typing out the negative remarks because you couldn't progress growth in-game. Especially why games are making people even more negative because you guys can't handle every single detail on how to adjust to any games format, just go outside and have a time of your life while you still can, because this nonsense isn't going to help you furthermore.
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  • Just try to have fun with the game and the changes, there is no seriousness in all these games, just relax and continue what you doing, I understand that empower is changed/delayed but then you guys can't accept the fact with response is you guys and girls are needy. please take my feedback respectfully and I also didn't like the situation with the hero league insignia as well. all do respect, just focus on your life, stay off your P.C because playing games all the time is where majority of the players become negative. Take care and think twice!
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    2019-1-4 18:08  Reply
  • You're new, aren't you? Some of us have been spending time, and some have spent lots of money on this for several months now, we're progressing along, planning things out, then they suddenly change the rules in a big way, offer no compensation, or logical reason for the change. We've been handed a big set back, for what, because they thought some people had too many marks of the sect stored up? Of course people are going to be quite annoyed, anyone would be in such a situation, and many have quit due to this, including some of the top players/whales.
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    2019-1-4 19:00  Reply
  • Also with the changes to the content, and the nature of the newer events, this has become less of a video game, and more of a casino game. Instead of playing with a mouse, or related, we should be using a slot machine leaver if this keeps up. People have become increasingly fed up with the changes to the game, and this has just been one of the bigger ones that tipped many over the edge.

    If people aren't having fun playing, why shouldn't they voice their complaints about those troubling issues, or if things keep up, why should they keep playing, or paying into it? Then who are you to tell people how they should be playing, or how they should view the game? What are you going to do, go into every thread where people are complaining about something they don't like, and tell people they're wrong, shouldn't be bothered by such things, and should happily accept everything like mindless sheep?
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    2019-1-4 19:15  Reply
  • This isn't some offline game where it is, what it is, and that's it, take it, or leave it. This is the type of game they keep making changes to, and adding to, they should WANT to know if people aren't happy, as then they can make changes, so they can make a better product.
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    2019-1-4 19:34  Reply
  • For me, it's not about losing spots or being weaker than others. I'm not in top 10 on any server i'm playing and don't plan to be. It's about being respected as a player of their game and not considered as mere cannon fodder. This time they mess up empower, next time what will it be ? A special item or spell needed to be able to actually use legendary weapons or relics, even if you already own them ? A new currency to use instead of diamonds because hey, there were too many in game and so we decided to label all prices in rubies from now on ?

    Devs have the right to change their game like they want, it's their own. But they can't touch players current progression, because how good or bad my team is, is my doing and my work. And I don't like when people mess up with my things without asking me before.
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    2019-1-4 22:42  Reply
  • I played LOA since 2015-, many quit because they can't tolerate any change, this is a huge reason why you are very needy. I already obtained compensation accepting the changes of the game and move on. If you guys take this game seriously, then you guys have no clue on how to play games besides pointing out spenders this and spender that. As I said, I am not a spender and i am ahead of my game and still manage to play this game without any complaints. I only apply suggestions and If you are going to remark me being clueless. Then I will give you a tip which is to either become a developer or server testers which is already informed in the forums. Nothingless, If your support ticket isn't worth a deal to you, then you should apply to be a moderator and know how to file things yourself because this conversation is you wanting more goodies. I understand the players aren't happy but then you all need to understand yourself you aren't in their shoes.
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    2019-1-5 09:45  Reply
  • So If you're putting your statements against the game and the developers, you can also apply and become a developer and fix the game if they can't. No hard stuff, not shabby either. But if you can't manage/file you are just piling up work when they are trying their best to finish what they are doing currently before progressing to another. You want this done and you want that done fast and needing to get a compensation when you know you can acquire those materials by time. If you lose the materials or the materials become nonprofit then just slowly pace yourself on getting those materials.

    Lastly, how about you become a developer and developer become players. We found problems and you try your best to fix the problems while we add in more complaints. Easy enough to prove this understandable.
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    2019-1-5 10:00  Reply
  • Just be patient please, and play the game! I don't want any cause and I am here just to tell you straight out of reply from your recent conversations.
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    2019-1-5 10:01  Reply
  • Part of the nature of online games is that they are ever changing products, those that play them accept that, and even play them in part as they want to play growing, and evolving games. Although what you're not getting is that there is nothing positive about this change, it just comes off as punishing to players, and worse still, it seems due to their apparent ineptitude as developers.

    If they want to make big changes that only serve to negatively affect players, then guess what, people won't like it, and many will complain, or quit. If you're a masochist, and love being punished, then that's your thing, although most of us don't find pleasure, in pain like you evidently do.
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    2019-1-5 23:55  Reply

 zyoko Last edit in 2019-1-4 18:02:57

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albert.fromme
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Post time 2018-12-29 09:42:33 | Show all posts
Edited by albert.fromme at 2018-12-29 09:46

Its not an error, but the developers know that the players are not happy about that. No one knows if they will change something.
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  • You're likely basing that off of support ticket responses, but as I said, those people don't always know what they're talking about at all, yet will answer you as if they did. Other than that, there's the matter that around the end/start of the year, companies often have a lot of people off on vacations, with things only running at full operation by around mid Jan. Meaning that these updates could have been scheduled for the remaining staff to apply, but the people that make the decisions are mostly off, so it could be a couple week before things of this nature would be fixed.
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    2018-12-29 10:42  Reply

 albert.fromme Last edit in 2018-12-29 09:42:33

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papaya papeng
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Post time 2018-12-29 09:49:34 | Show all posts
Devs has new policy ACCEPT or QUIT. so alot ot em quit
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 papaya papeng Last edit in 2018-12-29 09:49:34

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abwrqx50-twq9a...
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Post time 2018-12-29 21:42:07 | Show all posts
I thought official answer is "It works as intended, adapt or quit". I chose the latter, but not before some trollish fun on the server
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 abwrqx50-twq9a... Last edit in 2018-12-29 21:42:07

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Post time 2018-12-30 00:41:28 | Show all posts
Hello warriors,

It is indeed working as intended. If you look closely, you will see in the rebirth interface that it says it will give back used resources: http://prntscr.com/m11l5r

So it is only logical that it will give back old empower resources, being legendary hero souls because those are the resources consumed. And it cannot give out new resources, because again, we haven't used those new resources yet. When you will use the new resources and then rebirth, you will THEN get new resources. In the current case, we all get legendary souls in return.

I hope this helps to explain.

Have a nice day,
LoA3 sr.mod LuciAna
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  • OMG so what you are saying is we should have read the fine print???....
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    2019-1-2 08:10  Reply
  • Sorry Luciana, but not accepting "working as intended" as an explanation. Please read above.
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    2019-1-4 22:24  Reply

 _luciana_ Last edit in 2018-12-30 00:41:28

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why me?
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 Author| Post time 2018-12-30 13:17:44 | Show all posts
Edited by why me? at 2018-12-30 13:33

_luciana_:
Except functionally speaking, Holy Crystals would be the resource that was used, which is the point behind the complaint. This sort of thing is like if the devs for instance did a big skill rebalance, in such cases for other games they will pretty much without exception give out even multiple free skill resets, so players can adapt to the changes that were made by the devs, not by the players. Not doing so in such situations would be like them saying "tough luck, deal with it, because we don't care," and also means we should expect to see more of this sort of thing in the future.  Many are taking it as such, which is why even more people quit after that update, even the top BR player/whale on my server seems to have quit not long after this update. There's nothing logical about handling this sort of change in such a manner, unless the goal is to anger the player population, and move on to making LoA4. Although if they just keep doing business this way, they'll eventually run out of people willing to play, and pay into their games, as people will have experieced this themselves, or heard about how they treat players so poorly, so simply avoid them.

I had a hero I empowered since the update, so I just checked what I'd get from rebirth, it showed a mix of souls, and holy crystals, although that still doesn't necessarily mean it was intentional. It could be that it's giving those back, as that was what was used, although since again, relatively speaking, Holy Crystals would have been resource that was used to empower heroes, not souls, that was not what should be given back, as they messed up. Your response just comes off as an assumption by another player, rather than anything definitive. You should push them to make a clear statement about the matter, so people can make a proper decision about what to do, and so they can see how players respond to it once it is made completely clear what their intentions are.
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  • The devs already gave the Mods every information they want to give. Btw, my source is the discord channel and I followed the complete discussion between mods and gamers about this topic since the first day. The mods forward everything to the developers, so as I written before, they know we are angry about it, but the new system works as it should in their eyes and the current situation is that they will not change anything about it.
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    2018-12-30 14:48  Reply
  • Reply albert.fromme :
    Even if that were the case, we're still getting secondhand information, a news article from them letting us know would be better than what we have now. Then you also don't know how much, or little info the devs gave the mods. For all we know, the info flow could really just have been from mods, to the devs, with the devs saying little, to nothing to the mods, and the mods trying to do their own form of damage control, or drew their own conclusions that they've been telling players. If you look at the above response, it isn't saying "yes, we heard from the devs, and this is working as intended," instead that person certainly seems to be drawing their own conclusions from what they're seeing when playing, and saying it's supposedly working as intended from that.
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    2018-12-30 16:31  Reply

 why me? Last edit in 2018-12-30 13:17:44

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abwrqx50-twq9a...
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Post time 2018-12-30 17:32:10 | Show all posts
Edited by abwrqx50-twq9aix@facebook.com at 2018-12-30 17:34

> So it is only logical that it will give back old empower resources, being legendary hero souls because those are the resources consumed. And it cannot give out new resources, because again, we haven't used those new resources yet. When you will use the new resources and then rebirth, you will THEN get new resources

Wait, that's new for me.

If you had empower 5 before update (using legendary souls), after update did empower 6 (using holy crystal) on the same hero, then you rebirth. What do you get back?

a)Holy crystals in amount needed to do all empowers up to 6
b)Legendary souls  in amount  needed to make holy crystals to do all empowers up to 6
c)Legendary souls  in amount needed to make holy crystals to  do all empowers up to 5 AND Holy crystals in amount needed to do empower 6 only
d)sth else? No idea at this point...
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  • get soul empower 1-->5 and holy crytals empower 6
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    2018-12-30 17:45  Reply
  • Thx for answer, so devs went out of their way to fk players over. I program for a living and I know just giving souls/crystals would be way easier to implement, since you can just calculate on the fly how many to give back while rebirthing. But for mixed option, they had to literally gather what empower level EVERY hero for EVERY player on EVERY server was, and store it.
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    2018-12-30 22:16  Reply
  • Reply abwrqx50-twq9a... :
    It depends on how they set things up. For instance, rather than it calculating the costs to return as you're suggesting, it sounds like  it was set up from the start to record each upgrade cost as upgrades are made, so they just return the recorded resource pool when we rebirth. Meaning to make it give back the new resources, they would have to make changes to the system, or records, while to give the split resources are are getting, they wouldn't need to do a thing.
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    2018-12-30 23:58  Reply
  • Reply abwrqx50-twq9a... :
    Also it using records, rather than calculating would be the lazier option of the two, but of course it then makes it less flexible should changes like this were to be made. It of course would be better to calculate what to return, as it would make for a more flexible system, since making changes like this over the life of the game should be expected. Although especially after seeing that it did give split resources, I felt fairly certain they were drawing from records instead, since as you state, it would mean they'd have to go out of their way to make things harder for players, but I feel they're likely too lazy to do that, so my scenario makes more sense.
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    2018-12-31 00:12  Reply
  • Actually, this mixed implementation of giving respective amounts of souls/crystals is literally impossible without storing what empower level each hero had, since it's all over the place across servers/players etc. On the other hand, there is one common "table" with costs of empowering for each leg hero, different one for leg  etc, and applies to each hero within respective tier. So if they went another way with that, they would not need to (in fact should not) duplicate such data at all - just look it up from table and add all costs from 1 to current.

    As it is, they always stored current hero empower level, but now they needed to add information about empower level before update. So if you had empower 5 on update, but now have emp 7, they always stored current empower and it updated as you do empowers (from 5 to 7), but since update have to store 5 as well to accurately give resources according to their own idea.
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    2018-12-31 03:49  Reply
  • You're likely over thinking it. They probably just have each resource used in any type of hero upgrade recorded in a database, with a different line for each hero a player has, that gets incremented each time upgrades are made. When holy crystals were added, instead of just making adjustments so the entry used to store the relevant souls, would now be used for storing crystals, while also making any necessary recalculations to the value, they just added another value used to store holy crystals. It's not how I'd handle such matters, but based on what I'm seeing, it seem likely that it's what they did.
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    2018-12-31 04:41  Reply
  • That'd be pretty bad design if they recorded each upgrade like that tbh. It's unnecessarily large amount of data when you could've gotten away with just 1 number - something to think about anytime your game lags/takes long to load, and your internet connection is solid.
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    2018-12-31 18:17  Reply
  • Then again given how this game is panning out so far, I shouldn't be too surprise about bad designs like that being a thing, if they are.
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    2018-12-31 18:18  Reply
  • Of course it'd be a bad way to design it, but it fits what we're seeing exactly. Then for other examples of poor design, think back to things like how awkward mystic domain used to be to navigate, or how until recently, our stamina wasn't shown on the stage maps, even though that's where we spend most of our stamina. They don't seem to put a lot of thought into what would be the best way to do it when then initially make it, and have shown limited foresight as well, so them making use of database entries like this to make it easy for them to return what resources we get from rebirthing doesn't seem surprising, and once again, fits what we're seeing.
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    2018-12-31 23:11  Reply
  • That I certainly can't argue with
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    2019-1-1 07:38  Reply

 abwrqx50-twq9a... Last edit in 2018-12-30 17:32:10

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abxnjwqrm9ru8h...
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Post time 2018-12-30 23:45:42 | Show all posts
Transpose don't rebirth, saves the crystals because trasposes empower lvls
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  • Not always an option, particularly when trying to swap a hero of one grade, for another, as transposing isn't possible then.
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    2018-12-31 00:00  Reply

 abxnjwqrm9ru8h... Last edit in 2018-12-30 23:45:42

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execut‍e
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Post time 2018-12-31 00:14:09 | Show all posts
Edited by execut‍e at 2018-12-31 01:10

Greetings Warriors

I understand the frustration you're all having behind this experience. What I will do is forward the feedback you all provided to the devs to look at.

Do understand, that it is up to the devs if anything will change in the game.

Thank you for your feedback and concerns you all provided regarding the topic.

LoA3 Mod Trainee: Execute
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 execut‍e Last edit in 2018-12-31 00:14:09

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Post time 2019-1-2 08:13:54 | Show all posts
this whole situation is outrageously unfair.
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 abxis3kyalp28n... Last edit in 2019-1-2 08:13:54

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