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Wrong acc wen loggin in on GTarcade

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AbxRh7HyOghqds...
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Joined 2019-1-4
Last Visited 2019-02-22
Post time 2019-1-4 01:35:01 | Show all posts |Read mode
Wrong acc wen loggin in on GTarcade Reply:1| View:253
Cant log in on my Era acc on the pc as normal, wenn i do i get a newbee acc as no charaters on it.
i got a Huntre lvl #244 and a low lvl Worrier lvl 400 something. on CET-390 europe
i cheked the data about my payment /Creditcard on the GTarcade acc are still mine, but all ells is gone.

i did make a report but no replay

your´s  Banshee
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 AbxRh7HyOghqds... Last edit in 2019-1-4 01:35:01

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zett
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Post time 2019-1-4 04:11:31 | Show all posts
Dear AbxRh7HyOghqdsCQ,

Thanks for contacting us.

I am sorry to hear that you are unable to find your character on the PC.

Please try the troubleshooting steps here:

http://community.gtarcade.com/thread/1318260-1-1.html

Could I also get the details concerning your ticket?

Ticket #:
Date/Time ticket was submitted:
Character Name (Case Sensitive):

Let me know if you still experience any problems.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-1-4 04:11:31

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