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Cannot recarge failed

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NKRIharley
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Joined 2018-11-30
Last Visited 2019-07-27
Post time 2019-1-4 12:39:31 | Show all posts |Read mode
Cannot recarge failed Reply:1| View:311
Edited by NKRIharley at 2019-1-4 12:40

Dear why can't recarge in morning i can recharge 2000diamond n now recarge failed what the problem with eoc service please im use all tickets now no fix it
Sometime can recharge some time failed too
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 NKRIharley Last edit in 2019-1-4 12:39:31

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laka khan
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Joined 2018-8-20
Last Visited 2020-10-21
Post time 2019-1-6 03:00:39 | Show all posts
Dear NKRIharley,

Thank you for contacting us.

When it comes to "real money", moderators unfortunately cannot help you.

Thus, all recharge Enquiries/issues require a support ticket, which you can create here:

https://support.gtarcade.com/search?gid=332

When creating the ticket, please include your
- Character name (case sensitive)
- Server number
- Screenshots (if possible)
- Date and time of Recharge;
- Error message/Error description;
- Recharged amount;
- GPA-number.

Our support team aims to respond to all tickets within 2-3 business days. I hope your issue will be resolved soon!

We apologize for the inconvenience.

Best regards
EOC Mod Laka Khan
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 laka khan Last edit in 2019-1-6 03:00:39

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