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Server Merge Request & FAQs

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vita96
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Post time 2019-1-5 16:49:27 | Show all posts |Read mode
Server Merge Request & FAQs Reply:41| View:8355
Edited by vita96 at 2019-8-7 12:49


Hello everyone,

This post will answer some of your most common questions in relation to server merge. We do understand that many of you would like to have you servers merged sooner.

If you feel that your server might benefit from a merge, we invite you send ticket to our support team
here.
Watch the following video to guide you with ticket creation: https://streamable.com/sskz9

Below, we have also compiled commonly asked questions regarding server merge to clear your doubts.Do read it up and prepare for the mergers to come!

Q: What is a Server Merge?

A: Server Merge is when multiple servers and all their characters' data are combined into one server. In brief, players from different servers will play together on one server after a merge.

Q: How do I access my account after a server merge?
A: After a Server Merge, we will combine all the players on the specified servers, but this will NOT influence how you log in, so you still select your original server to enter the game.

Q: What about my characters and guild, do they still exist after Server Merge?

A: Yes! All players and guild data will remain unchanged, such as level, equipment, BR, glory, friends, backpack, time-limited items, gold, bonus, guild data, etc.

Q: After the Server Merge, is the Recharge system same as before?
A: Absolutely the same.

Q: What if the name of my character is the same as another from the server merge?
A: A prefix will be added before all character names to distinguish them. Each character will receive a chance to change their name for free after the server merge (However, the prefix is unchangeable).

Q: If I am the leader of a guild, what if the name of my guild name is the same as the other one after the server consolidation?
A: The rules are the same with character names. A prefix will be added before all guild names to distinguish them. Each guild will receive a chance to change name for free after the server merge.

Q: What if I have characters on servers that are merging into one?
A: You will still be able to login to both all your characters by clicking 'Switch Server'

Q: My friend has an account, but he/she has not played for a long time, will his/her characters be deleted?
A: Characters will be deleted if they fulfill any of the following conditions:
1) Not logged in for 15 consecutive days , less than Level 10, and no recharge data.
2) Not logged in for 180 consecutive days and less than VIP 3
3) Not logged in for 120 consecutive days and VIP 0
4) Not logged in for 120 consecutive days and total recharge less than or equal to $ 0.99

Q: What about the rankings of my character or guild?
A: All rankings will be reset after server merge. The fastest record in Tower of Eternity will also be cleared.

Q: Are there compensations for those affected by a server merge?
A: All characters on the new server will receive:
1. A server merge compensation pack every day for 7 days (Delivered at 0:00 Server Time) 150*Diamonds + 10*Advanced + 10*Pet Vouchers + 100*Raging Souls
2. Rewards will be doubled for Arena Ranking, Plunder, and World Boss for 3 days.
3. After the server merge, servers that opened late will get compensation based on the number of days delayed. Compensation will equal number of days delayed multiplied by the daily compensation (Delivered at the same Server Time; It will be sent to HKT servers right after the maintenance, while it will be delayed for 13h and 7h respectively for EST and EU servers. )each day of delay will compensate 1M Gold, 500*Diamonds, 50*Aug. Stones, 200*Ref. Stones)

Happy Gaming!
- LoD Team






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 vita96 Last edit in 2019-1-5 16:49:27

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TcReis
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Post time 2019-1-18 07:58:14 | Show all posts
Anayın amığ
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 TcReis Last edit in 2019-1-18 07:58:14

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mario cortez
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Post time 2019-3-10 19:40:41 | Show all posts
Edited by vita96 at 2019-4-19 00:20

Plz guys I had long time asking for merger my server East 1053 I am the top 2 and almost VIP13 alot of top 10 are death and so many people left the game already we are only 6 people available and not fun, so plz Est 1053 do something. How many emails I had to send for you guys listen,  I dont want to leave the game and feel bad about waste my money, the only one who was VIP15 already quit the game long time ago 8 months ago because of this and still you guys dont do nothing and any response, I hope you guys had the courtesy to read this mail and do something about it, thanks

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  • انااواجه مشكله عندى مشكله عندى شخصيتان واسمهن JnrlGoo الاوله اول مبدءهالعب V8والتانيه V13واريدV13لءن تصنيفه عال اعيدونىاليها
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    2019-3-14 05:51  Reply
  • 1st 1st 1st 1st
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    2019-4-19 21:28  Reply
  • Your top active player 22b br in arena if i did look at the right server
    This would fit perfectly with our est-2449
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    2019-4-23 14:09  Reply

 mario cortez Last edit in 2019-3-10 19:40:41

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abyy7rdjggl2ic...
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Post time 2019-4-8 13:24:44 | Show all posts
Team Lod,

When my dead server HKT759 will be merged. I have requested 10 times in last 8 months still you are not listening.  
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 abyy7rdjggl2ic... Last edit in 2019-4-8 13:24:44

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nickname_81189773
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Post time 2019-5-28 10:51:29 | Show all posts
EU -1654 хотим слияния..по вашей форме заявки на слияние там все по английски..мне лично непонятно. переводчик не работает.
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  • prophetcore 

    Sr. Player Moderator

    Dear Guardian,

    unfortunately, we are only able to support posts written in English here in forum. If you translate your posting, I will be able to assist as soon as possible.

    For Support in your own language please contact our ticket support.

    Thank you very much.

    Regards,

    Prophetcore
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    2019-5-29 14:47  Reply
  • Lod my server Est-2915 not open.. Please open my akun
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    2019-11-26 14:40  Reply

 nickname_81189773 Last edit in 2019-5-28 10:51:29

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ambrose16
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Post time 2019-4-7 20:47:45 | Show all posts
We need Merges HKT-1849
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 ambrose16 Last edit in 2019-4-7 20:47:45

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cc in
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Post time 2019-3-8 02:55:51 | Show all posts

Wee need merge HKT-707 Server ist very low..
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  • prophetcore 

    Sr. Player Moderator

    Dear cc in,

    please file the form you will find in the first posting.

    Thank you very much.

    Regards,

    Prophetcore
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    2019-3-8 17:11  Reply
  • бесполезная форма. которую заполнил около 5000 раз. и результата нет
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    2019-4-9 21:53  Reply

 cc in Last edit in 2019-3-8 02:55:51

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ninjastyle
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Post time 2019-3-10 20:33:36 | Show all posts
Dear mario cortez,

I am sorry to see you are disappointed with the activity in your server. Indeed there are many servers out there that would benefit from a server merge. However, please note that the Development team will be trying to merge the servers which need it the most at any given time. That said, you can make a formal request for a server merge by filling our Server Merge Suggestion form. Please make sure to fill in all the required information as accurately as possible and the development team will take a look at your request at a later time. Rest assured that all servers end up getting a merge eventually, so it is only a matter of time and patience in the end.

Thank you for your time and I hope this helps.

Regards
NinjaStyle
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 ninjastyle Last edit in 2019-3-10 20:33:36

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abxlczmagtvitl...
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Post time 2019-3-12 21:48:32 | Show all posts
Не дай бог в слиянии будет наш серв, с какими-то быдлами соединили
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  • prophetcore 

    Sr. Player Moderator

    Dear Guardian,

    welcome to our forum.

    Unfortunately, we only support postings written in English to keep the forum easy understandable for the majority of players.

    You can translate your posting our visit our facebook page, then we will be able to assist you as soon as possible.

    Thank you for your understanding.

    Regards,

    Prophetcore
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    2019-3-12 23:04  Reply
  • Dear lod .

    I can not login server hkt 1769 from yesterday until now,,,its still maintenance,,,fix it.

    Thank you
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    2019-6-12 11:12  Reply

 abxlczmagtvitl... Last edit in 2019-3-12 21:48:32

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abwtiuxj2dp6vz...
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Post time 2019-3-13 20:20:04 | Show all posts
Сделайте слияние сервера EST - 2687, скучно играть людей толком нет, одни твины.
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  • My serveur EST-2046 is death please we need merge serveur it's very important please … You're doing a good job but everyone's leaving my server because it's getting too boring and I can't stop my progress like that Please LOD Team
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    2020-1-13 17:11  Reply

 abwtiuxj2dp6vz... Last edit in 2019-3-13 20:20:04

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nickname_39339562
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Post time 2019-3-14 05:37:47 | Show all posts
اناشخصيتى اسمهJnrlGoo Akisd V13 ورجتمونى لشخصية JnrlGoo V8وارجومنكم اعادتى V13
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 nickname_39339562 Last edit in 2019-3-14 05:37:47

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ngapyae
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Post time 2019-4-6 17:35:25 | Show all posts
Pls merge our server HKT-1045, we had been merged just one time and currently we r facing few active ppls. ASAPpls.
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 ngapyae Last edit in 2019-4-6 17:35:25

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