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Rewards fail

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gmhernandez28
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Post time 2019-1-9 15:24:34 | Show all posts |Read mode
Rewards fail Reply:1| View:323
Hi, is there any possible way to collect my rewards?
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 gmhernandez28 Last edit in 2019-1-9 15:24:34

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zett
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Post time 2019-1-9 21:42:25 | Show all posts
Dear gmhernandez28,

Thanks for reaching out to us. I understand you are trying to utilize the 'Collect Rewards' located within the user tab. Unfortunately, we have no way of knowing what reward that allows you to collect after confirming your email.

You can definitely reach out to our Customer Support team and show them this screen shot and see if they would be able to better assist you. You can do so here:

https://support.gtarcade.com/search?gid=332

I hope they can look into this error message with you.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-1-9 21:42:25

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