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Still waiting for ticket response #7717057

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juleatkins
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Post time 2019-1-13 01:42:48 | Show all posts |Read mode
Still waiting for ticket response #7717057 Reply:1| View:313
It has been awhile and I was told to wait for researchers and still yet to receive a reply. Today I checked on it again and saw it had been closed due to lack of response from myself when I was the last one who replied to it. I would like to know what is going on with my ticket that was submitted over a week ago.

Vixens EST S207
Ticket #7717057
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 juleatkins Last edit in 2019-1-13 01:42:48

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zett
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Post time 2019-1-13 01:52:22 | Show all posts
Dear juleatkins,

Thanks for reaching out to us.

I am sorry to hear that your ticket was closed. If you reply to the ticket, it will open up a new ticket. Be sure to reference your old ticket in the brief description.

Please let us know if your ticket is not answered within 3 working business days and we can follow-up with our superiors about your ticket.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-1-13 01:52:22

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