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Why i didn't receive diamonds on my account

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Abx8kBGP4QH_q3...
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Joined 2019-1-22
Last Visited 2019-05-12
Post time 2019-1-22 14:20:27 | Show all posts |Read mode
Why i didn't receive diamonds on my account Reply:1| View:261
Why i didn't receive diamonds on my account i load 3 times already but i didnt get diamonds.. fix it, 3 times 300 load
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 Abx8kBGP4QH_q3... Last edit in 2019-1-22 14:20:27

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zett
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Post time 2019-1-22 23:02:58 | Show all posts
Dear Abx8kBGP4QH_q3e-,

Thanks for reaching out to us. I apologize to hear about your problem concerning your recharge.

When it comes to "real money", moderators unfortunately cannot help you. Thus, all inquiries/issues require a support ticket, which you can create here:

https://support.gtarcade.com/search?gid=332

When creating the ticket, please include your
- Character name (case sensitive)
- Server number
- Screenshots (if possible)
- Date and time of Recharge;
- Error message/Error description;
- Recharged amount;
- GPA-number.

Our support team aims to respond to all tickets within 2 business days. I hope your issue will be resolved soon!

We apologize for the inconvenience.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-1-22 23:02:58

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