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Mariage avec PNJ

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jeremyaggoun
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Post time 2019-1-27 18:05:40 | Show all posts |Read mode
Mariage avec PNJ Reply:3| View:219
Bonjour, voilà maintenant 2 semaine que j'ai acheter l'objet de mariage avec le PNJ "L'amour aprés la renaissance" pour 4888 diamants.

Mais impossible de l'utiliser, quand je consulte cupidon pour réserver mon mariage "nomal" pour la somme de 388 rubis, sa m'indique que je ne peux pas programmer de mariage durant cette phase.

Cordialement,



Hello, here is now 2 weeks that I buy the wedding object with the NPC "Love after the rebirth" for 4888 diamonds.But impossible to use, when I consult cupid to reserve my marriage "nomal" for the sum of 388 rubies, it tells me that I can not schedule a wedding during this phase.Regards,
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 jeremyaggoun Last edit in 2019-1-27 18:05:40

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zett
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Post time 2019-1-28 01:13:54 | Show all posts
Dear jeremyaggoun,

Thanks for reaching out to us. I am sorry to hear about the experience you are having with the marriage system.

Please provide us your details so we can look further into the issue you are experiencing.

- Character name (case sensitive)
- Server number
- Screenshots (if applicable)
- Any videos (if applicable)

Thanks for helping us with this information.

Best regards
EOC Mod Zett
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 zett Last edit in 2019-1-28 01:13:54

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jeremyaggoun
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 Author| Post time 2019-1-28 01:29:59 | Show all posts
Bonjour, merci de votre réponse,

- Mimizz (Level 307 actuellement)
-CET-S52

http://prntscr.com/mcvwta
http://prntscr.com/mcvx25
http://prntscr.com/mcvx9j
http://prntscr.com/mcvxfp

Les captures d'écran sont dans l'ordre.

Le message d'erreur à la fin est : Vous ne pouvez pas programmer de mariage pendant cette phase.

Cordialement,
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 jeremyaggoun Last edit in 2019-1-28 01:29:59

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zett
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Post time 2019-1-28 01:46:25 | Show all posts
Hello jeremyaggoun,

Thanks for providing this information to me. I have sent this information over to my superiors and will follow-up with you if I hear anything back from them.

I apologize about the experience you are having and assure you we will work hard to get this resolved. Thanks for playing our game and supporting us.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-1-28 01:46:25

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