BATTLE skill bugged for some BACKUP heroes

legzy

Since Battle skills were first introduced - around the time of the arrival of Mountain God, or maybe Silver Dragon Lord - the battle skill fires when the battle begins; or if the hero is used as backup, the battle skill fires when the backup hero enters the battle. For all heroes that have battle skill, ANYTIME the hero enters, the battle skill fires. However, now this is bugged - at least for my Starcaller.
Note that this is different from the previous thread on the bug where heroes are not casting skills as before... this is heroes failing to cast BATTLE skill specifically when entering as BACKUP. I did post this before inthe other thread. However, Starcaller's Elusive Starlight is working when she is in party (just a visual bug of Radiant Guidance) - she does cast supremacy when she starts in party. She does NOT cast supremacy when she enters as backup. Different bug.

See screenshots here: https://imgur.com/a/vnYfzm9

Screenshot 1: before battle #1, Starcaller in party, Oathkeeper is Backup


Screenshot 2: Lord Cedric killed during round skills in battle #1, Oathkeeper enters as backup, casts battle skill "Luminous blade" as you can see on him in screenshot
Battle #1 log: http://ub47-loa.gtarcade.com/share.php?sid=39005900000315&pkId=1285c4f0186f1329


Screenshot 3: I changed party before next battle #2, Oathkeeper is in party, Starcaller is backup
Screenshot 4: Lord Cedric killed during round skills in battle #2, Starcaller enters as backup, does NOT cast battle skill "Elusive Starlight" as you can see it is not on her in screenshot
Battle #2 log: http://ub47-loa.gtarcade.com/share.php?sid=39005900000315&pkId=1285c4f23010ec2c

IGN: Legz
S: 315 (now ub47
P: GTArcade

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mikejhasman@hotmail.com

It has to make you laugh that a consumer spends money for a product that is faulty and the only thing they can say is put it in main line up even though that is not the best place to play starcaller

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execute

Hi legzy!

Apologies for your Starcaller's battle skill issue, I'd like to help you as much as possible with her battle skill's issue until it gets resolved.

I do have one question for you. There has been an announcement recently for hero skill issues and how to fix them. What you do is take a piece of equipment off your hero (in this case, Starcaller) then place it back on her. This should hopefully resolve the issue. You may find more information about it here.

http://community.gtarcade.com/thread/1324822-1-1.html

If you haven't done it already, would it be possible to try it out and let me know if it helps resolve your issue or not? I would very much appreciate it.

If it doesn't resolve Starcaller's issue, I'll make a report to have it looked at.

Hope the equipment trick works for you. Remember to inform me if it works or not! Until then, have a pleasant day!

LoA1 Jr. Mod: Execute

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legzy

Hi Execute,

FYI I originally posted on page 3 of that other post. I have tried ALL of the fixes they suggested - removed eq and replaced,remove from party, move to backup, move to party, speak magic words under the moonlight, NOTHING works. Devs need to fix!

Just for fun, however, I tried again. Removed Starcaller equipment (staff), moved her out of party, replaced her staff, moved her to backup in party. Here's the battle log: http://ub47-loa.gtarcade.com/sha ... Id=1295c50aafaef562

And here are the screenshots: https://imgur.com/a/09lt6f9

Screenshot 1: Starcaller is backup hero

Screenshot 2: Opponent GD casts round skill and kills my LC; Starcaller moves into party, casts backup skill - should give supremacy to 2 heroes

Screenshot 3: Opponent's LSS casts round skill, kills all 5 party members. NO Supremacy.

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eternalnightmare

Hello legzy,

I am sorry about the starcaller battle skill issue. We are aware of the issues surrounding the skills of Starcaller and have forwarded the issue to the devs. They are working on a fix but how long it will take or if they will even fix it, it depends on them. Would be a better idea to use her in the party as a normal hero instead of backup personally.

If you have any other questions, do let us know and we will do our best to help.

In the meantime, have a great day.

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legzy

Hi Eternalnightmare,

Thanks for the replies and for reporting my bug. Starcaller is not valuable to me unless she casts Supremacy as a backup hero. Like most players, I use sacrifice heroes whose purpose is to die and buff party. My backup then enters and casts skill to help remaining heroes. If Starcaller is in the party at the start, she may cast supremacy on sacrifice hero, which is useless. Therefore, your suggestion to use her in party at the start is not helpful.

Like many other people, I spent a lot of Money to get Starcaller during year-end event. I would NOT have gotten her if she did not cast supremacy as battle skill, as promised, which should happen when she enters battle - same as EVERY other hero. It is troubling to read your words that Devs may not fix her at all. If this is the case, can you suggest the best way to get a refund of all of the money that I and many other players spent during year-end event to get her? It would be a shame for many of us to have to charge back the large sums of money that we spent for a hero that the Devs refuse to fix.

Thanks and let me know.
Legzy

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execute

Hi again legzy!

I understand the disappointment and frustration involving Starcaller not working like she would. But please keep in mind that it is an issue that the devs will be working on resolving her issues. Hopefully, we'll see her back in full glory real soon.

For refunding Starcaller. Truth be told, I highly doubt it would happen, especially if you already used her Starcaller Crest and have her recruited. The main reason for my doubt would be because there would be no way of removing her from your character without doing any resets that could potentially affect the server.

Hopefully, she'll be fixed soon. Fingers crossed for it, for everyone.

Hope you have a pleasant day!

LoA1 Jr. Mod: Execute

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legzy

Hello, can you please check in with Devs about this? Her skill has gone back to "Radiant Guidance" so it seems we are going backward. And, still no Supremacy as backup hero

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corruptarmy

Hello

Sorry for inconvenience caused by this. Devs are on holiday due to CNY and will be back by next week. We will update you if we get any response from them.  

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legzy

Bump this to devs please. It is still bugged for weeks now. Should we charge back the money we spent on a hero who the devs do not seem to have any interest in fixing?

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Ωsiris

They are still on holiday, or what's left of it. For a temporary fix please unequip all gear from Starcaller and re-equip, that should solve her skill; as for her battle skill, you should take her from back-up and put some other hero there until devs get back to work.

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