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Can't get my PC client rewards

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jonezy
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Post time 2019-2-4 01:55:18 | Show all posts |Read mode
Can't get my PC client rewards Reply:5| View:547
I logged into my account on PC to obtain the rewards although on the pc version the game still says send an invite.
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 jonezy Last edit in 2019-2-4 01:55:18

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zett
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Post time 2019-2-4 01:57:20 | Show all posts
Hello jonezy,

Did you download the GTArcade mini-client or a third party emulator?

Please provide us your details so we can look further into the issue you are experiencing.

- Character name (case sensitive)
- Server number
- Screenshots (if applicable)
- Any videos (if applicable)

Thanks for helping us with this information.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-2-4 01:57:20

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jonezy
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 Author| Post time 2019-2-4 03:25:13 | Show all posts
Edited by jonezy at 2019-2-4 03:26

Gta client from the download link sent on android   
name: Rob087
Server: CET-s613

Thanks
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 jonezy Last edit in 2019-2-4 03:25:13

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zett
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Post time 2019-2-4 04:09:24 | Show all posts
Hello jonezy,

Thanks for providing this information to us. I recommend you reach out to our Customer Support team and let them know you are unable to claim the GTArcade mini-client rewards on your character.

You can reach out to them here: https://support.gtarcade.com/search?gid=332

Be as descriptive as possible. Tell them your character name, server number, screenshots, and videos.

I hope you will be able to get this resolved and get those rewards!

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-2-4 04:09:24

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binlee
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Post time 2019-2-11 15:41:06 | Show all posts
i also cant get my rewards on pc its irritating still showing the email download link one and not the claim one even tho im using the gtarcade app from google and everything would love my rewards been troubleshooting for over an hour with no luck
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 binlee Last edit in 2019-2-11 15:41:06

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zett
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Post time 2019-2-11 21:06:58 | Show all posts
Dear binlee,

Thanks for providing this information to us. I recommend you reach out to our Customer Support team and let them know you are unable to claim the GTArcade mini-client rewards on your character.

You can reach out to them here: https://support.gtarcade.com/search?gid=332

Be as descriptive as possible. Tell them your character name, server number, screenshots, and videos.

I hope you will be able to get this resolved and get those rewards!

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-2-11 21:06:58

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