Can't find my character!

arwin jay arada · Post time 2019-2-5 02:28:19

I recently connected my FB account through my Gmail account but how come i can't see my character when im trying to log in it with my gmail account.? But in FB log in its working.

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zett · Post time 2019-2-5 04:12:59

Hello arwin jay arada,

Thanks for reaching out to us.

Have you tried selecting 'Change Server' then selecting 'All Characters' in the region that you play in? As such:

I hope this helps.

Respectfully,
EOC Mod Zett

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arwin jay arada · Post time 2019-2-5 06:01:56

Yes, but it's empty

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arwin jay arada · Post time 2019-2-5 06:27:58

See this one

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arwin jay arada · Post time 2019-2-5 06:43:17

Edited by arwin jay arada at 2019-2-5 06:51

First pic is from my FB as you can see i have my character there. 2nd pic is from my Gmail, it's empty.

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zett · Post time 2019-2-5 20:51:49

Hello arwin jay arada,

Thank you for providing this feedback. This is definitely interesting. We as moderators are unable to look into players' accounts and why characters do not show up. I recommend reaching out to Customer Support and providing them the screenshots and description of the problem as you have done talking with me.

They can look more into this. You can submit a ticket here: https://support.gtarcade.com/search?gid=332

I hope they are able to find a solution for you.

Respectfully,
EOC Mod Zett

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Can't find my character!

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