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Dragon Clarion Missing

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jabby_ub31
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Post time 2019-2-6 06:31:59 | Show all posts |Read mode
Dragon Clarion Missing Reply:10| View:760
hi, I was working on my amulets last night when I noticed that my Dragon Clarion for Dragon Ruler is missing. I swapped Dragon Ruler out with Genesis a while ago and benched Dragon Ruler. I have a screenshot of the Dragon Clarion on Dragon Ruler before the last merge (from ua226 to uc22). Attached is a screenshot of the missing Dragon Clarion, the screenshot before the merge and a screenshot that shows the server, so you can compare the BR with the screenshot where the server name is covered by the amulet .

Jabby
uc22 (originally s956 PST and ua226 PST)
GTA









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 jabby_ub31 Last edit in 2019-2-6 06:31:59

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execute
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Post time 2019-2-6 07:44:58 | Show all posts
Hi jabby_ub31!

Before a report can be made, I need to know the following details about your amulet.

Amulet's level before it disappeared. (levels from using spirit essence)
Inscription Level before it disappeared.

Also, Have you checked your other heroes in case they have the amulet equipped? Sometimes an amulet may bounce to another hero.

Once the requested information has been provided, I'll be more than happy to make a report for you.

Hope you have a pleasant day!

LoA1 Jr. Mod: Execute
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 execute Last edit in 2019-2-6 07:44:58

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 Author| Post time 2019-2-6 07:50:06 | Show all posts
execute, yes, I checked all the other heroes, it's not there. I am sure that I de-leveled it and that it didn't have any inscriptions because I most likely used them for the amulet for Genesis. So it's the "bare" amulet that is missing. I never sell hero specific or red and above amulets either on any of my toons, not even by accident.

Thank you for your help !!
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 jabby_ub31 Last edit in 2019-2-6 07:50:06

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execute
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Post time 2019-2-6 07:54:44 | Show all posts
Hello again!

Thank you for your quick response. I'll begin making a report now of the issue. Please note that since the devs are on holidays due to the Chinese New Years, It will take time for the issue to be resolved. So please have patience until the issue gets resolved.

Thank you for your understanding, hope you have a pleasant day!

LoA1 Jr. Mod: Execute
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 execute Last edit in 2019-2-6 07:54:44

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 Author| Post time 2019-2-6 08:01:21 | Show all posts
thank you !! I hope you have a wonderful day as well !!
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 jabby_ub31 Last edit in 2019-2-6 08:01:21

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execute
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Post time 2019-2-6 08:24:36 | Show all posts
Thank you.

Please remember to keep an eye on the thread in case myself or another mod updates the thread. In the meantime, hope your amulet gets refunded to you soon!

LoA1 Jr. Mod: Execute
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 execute Last edit in 2019-2-6 08:24:36

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 Author| Post time 2019-2-6 08:26:18 | Show all posts
I put this thread in my favorites already, I usually check the forum every day too
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 jabby_ub31 Last edit in 2019-2-6 08:26:18

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Post time 2019-2-6 08:59:12 | Show all posts
Glad to see it. Won't be that difficult to stay in contact with you then, which is always nice to see.

LoA1 Jr. Mod: Execute
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 execute Last edit in 2019-2-6 08:59:12

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Post time 2019-2-13 08:23:49 | Show all posts
Hi Jabby!

Just received an update from the devs that they sent you the amulet. May you please confirm if you have received your amulet in your mail or not?

If you have not received it, may you please provide an uncropped screenshot of your mail along with the amulets in the Magic house? It would be appreciated.

Please let me know as soon as you can. Until then, have a pleasant day!

LoA1 Jr. Mod: Execute
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 execute Last edit in 2019-2-13 08:23:49

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 Author| Post time 2019-2-15 15:30:31 | Show all posts
hi execute !! I did receive the Dragon Clarion on my Jabby on uc22, THANK YOU SO MUCH !!
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 jabby_ub31 Last edit in 2019-2-15 15:30:31

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