Ticket

zosimovo04 · Post time 2019-3-9 19:53:14

Билет висит 3день на перевод аккаунта в gtarcade, никто так и не ответил. Прошу ускорить процесс, номер билета #7749032

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zett · Post time 2019-3-9 22:10:20

Hello zosimovo04,

Thanks for reaching out to us! We will do everything within our power to help you. In order to escalate your ticket to Customer Support, could we get the following information.

-Character Name
-Server Number
-Date/Time you submitted your ticket

This will help tremendously when filing the escalation report.

Respectfully,
EOC Mod Zett

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zosimovo04 · Post time 2019-3-14 21:39:36

Edited by zosimovo04 at 2019-3-14 21:42

Две недели жду ответа на билет.

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laka khan · Post time 2019-3-15 19:48:55

Dear zosimovo04,

Sorry for the inconvenience it has caused you,
We have escalated your ticket, once we get the feedback, we will get in touch with you, Meanwhile kindly please keep checking the status of your ticket.

Regards,
EOC Mod Laka khan

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