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i have not get reward or diamond if i fail Auction

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hung1151586
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Joined 2017-11-10
Last Visited 2019-05-07
Post time 2019-3-11 12:29:39 | Show all posts |Read mode
i have not get reward or diamond if i fail Aucti Reply:1| View:480
i am join Auction title but i have not get reward or diamond if i fail
my ID : 52592716
serve : HKT-739
Name : Vrikmean
Please help me ,thanks
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 hung1151586 Last edit in 2019-3-11 12:29:39

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ninjastyle
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Joined 2018-4-6
Last Visited 2019-03-19
Post time 2019-3-11 15:41:51 | Show all posts
Dear hung1151586,

Thank you for contacting us. Please note that the title or refund will automatically be sent to your mail just after reset. Kindly check your mail, your diamond amount and your inventory to see if you have claimed the rewards from the mail without noticing. However, if you are sure that you have not received anything, you are advised to contact our support team by submitting a ticket, either in-game or on our site:

https://support.gtarcade.com/search?gid=182

Please make sure to include a detailed description of your issue, your character and server ID as well as screenshots of your bids if you have any. Thank you for your time and I hope this helps. I apologize for the inconvenience.

Regards
LOD Senior Mod NinjaStyle
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 ninjastyle Last edit in 2019-3-11 15:41:51

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