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abzo_88sum1i2h...
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Joined 2019-3-13
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Post time 2019-3-13 15:48:23 | Show all posts |Read mode
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Ahoj,
Koupil jsem VIP 7 a zaplatil za odměny diamantů a odměny, které jsou uvedeny po aktualizaci nemám na herním účtu. a někteří mají odměnu (drak). Děkuji za odpověď

Europe server 658, name Sepora

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 abzo_88sum1i2h... Last edit in 2019-3-13 15:48:23

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zett
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Post time 2019-3-13 20:32:50 | Show all posts
Dear Sepora,

Thanks for reaching out to us! I am sorry to hear that you did not get the rewards for the VIP7 bundle as intended. Please know that this has been reported to our technical team to investigate. In the meantime, I recommend filing a Customer Support ticket so they can investigate your account for those missing items.

We as moderators do not have access to players account information. You can submit a ticket here: https://support.gtarcade.com/

Give them all information possible such as Character name, Server number, description, and any screenshots you can provide.

I hope for a resolution soon for you!

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-3-13 20:32:50

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