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Event rewards

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nickname_71768508
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Post time 2019-3-25 13:29:12 | Show all posts |Read mode
Event rewards Reply:2| View:342
Edited by guest71768508 at 2019-3-25 13:31

I placed yesterday, 3/24/19, in the current event.   No rewards were sent to me or available for me to collect.  Also, the in game Ticket system is down, so I could not use that to report this.
DA٠Gr81
160872562
EST-1106 s2583
https://ibb.co/Qk80KBz
https://ibb.co/Sd6qm4r
https://ibb.co/KLpjXb6


Thank you.
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 nickname_71768508 Last edit in 2019-3-25 13:29:12

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prophetcore
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Post time 2019-3-25 16:33:36 | Show all posts
Dear Guardian,

thank you for contacting us and I apologize for your reward issue.

Please contact the customer support by creating a ticket here:

Website Ticket

Please include your ID/Server and the screenshots you have taken with your issue description.

The support will usually respond within 3 business days.

I'm sorry that I cannot give you your rewards directly, but this option only has the ticket support.

Regards,

Prophetcore
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 prophetcore Last edit in 2019-3-25 16:33:36

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probuck43
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Post time 2019-3-25 20:04:25 | Show all posts
I did not receive mine either so it was not just you.’I submitted a ticket and just wait and hope I get stuff in the mail
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 probuck43 Last edit in 2019-3-25 20:04:25

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