zett

- Jr. Player Moderator
- Posts:1223
Joined 2018-12-13 Last Visited 2019-06-02
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Hello dzeref573,
Thanks for reaching out to us! Unfortunately, we as moderators are unable to view players account information or search for missing players. If your character is missing or was deleted, you will want to reach out to Customer Support and provide them with as much details as possible so they can find your character.
(1) A brief description of your issue (please make sure you state if you are guest account player/if you linked your game progress/Have you delete the game?);
(2) Lost account In-Game Nickname;
(3) Lost account server number and server area;
(4) Lost account character level;
(5) Lost account VIP level;
(6) Lost account Diamond amount;
(7) Lost account Rubies amount;
(8) Lost account Class (Mage, Archer, Warrior);
(9) An email address that has not been registered to any GTArcade games before (If we find your lost account and verify your authenticity, it will be moved to this account).
They will want this information to prove your ownership of your character.
You can submit a ticket here: https://support.gtarcade.com/
Thank you.
Respectfully,
EOC Mod ZettTranslate |
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