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Craft Master Missing Energy

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inc.premio
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Post time 2019-4-8 08:20:07 | Show all posts |Read mode
Craft Master Missing Energy Reply:2| View:255
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You have probably heard this before, and I cannot believe I am submitting it this way, but I had been saving my Craft Master energy, aquiring over 2450 from the last 4 Craft Master events, and when I looked today at reset, there was only the default of 50 (now 84) energy listed.  I cannot go back in time and take a screenshot of the past and as such have nothing to prove I did not use them except I own none of the last mounts featured in getting 20K of Craft Master points. Is there anything you can do to verify or replace these energy?  Thanks.
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 inc.premio Last edit in 2019-4-8 08:20:07

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bubonicreaper
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Post time 2019-4-8 09:21:12 | Show all posts
from my experience the devs will say u never had the energy
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 bubonicreaper Last edit in 2019-4-8 09:21:12

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elfmaiden
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Post time 2019-4-8 12:20:22 | Show all posts
Hi,

The unused craft energy in the event purchased with vouchers is supposed to be reset after the event ends. Most often, it does not reset, but there is always a chance that it will, and you will lose any unused portion.

With no proof of lost energy, there's not much that can be done.

Best thing is to just save the craft energy cards in your inventory until you have enough for what you need.
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 elfmaiden Last edit in 2019-4-8 12:20:22

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