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VIP subscription issues

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abykqu1s9amncn...
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Post time 2019-4-16 02:59:51 | Show all posts |Read mode
VIP subscription issues Reply:3| View:424
Hello, I subscribed to VIP and according to the details in game I should be a VIP3 and 90% to VIP4, however I am still a VIP1 (which I used a VIP 3 day extension I had in my inventory).  
IGN  :  Pandoraess
Platform:  Facebook
Server:  Seraphim (1432)
Payment ID:  2123229064458580





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 abykqu1s9amncn... Last edit in 2019-4-16 02:59:51

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blumpkin the p...
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Post time 2019-4-16 06:54:33 | Show all posts
VIP is still available but the subscription was done away with at some time have asked the team how it works exactly now since before it was done away with I was already VIP 10.  b the p
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 blumpkin the p... Last edit in 2019-4-16 06:54:33

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 Author| Post time 2019-4-16 07:12:06 | Show all posts
Edited by abykqu1s9amncn20@facebook.com at 2019-4-16 07:17

If it was done away with then why does it still go through and let me pay?  It took my money. So now what, do I just cancel my subscription through facebook and caulk up the money I already paid as a learning experience? They should disable the subscription completely then so no one can pay for it.  As shown in the pic below, it says it will charge my card again on May 15, 2019.  But I am going to deactivate it I guess.  But that option should just be removed so no one else pays to subscribe and get nothing for it.



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 abykqu1s9amncn... Last edit in 2019-4-16 07:12:06

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Post time 2019-4-16 07:23:29 | Show all posts
That is why I am asking the team to find out if it really has been done away with.  But that was an announcement that was made some time ago before I even became a Mod.  My understanding now is it cost 699 diamonds and drops in price until it becomes 199 diamonds and then it stays there and have asked how the VIP levels work to see if you are missing out there. b the p
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