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Sanctuary bug

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aleksandarjeli...
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Post time 2019-4-19 01:34:42 | Show all posts |Read mode
Sanctuary bug Reply:1| View:315
[size=1.00em]2 days ago when my sanctuary inventory got full i start to get mail saying inventory is full. After that i collect all items from inventory but my sanctuary fountain and rainbow crystal mine stop working.I dont have access to theese building in sanctuary and cant collect holly watter and rainbow cristal ore.When i click on fountain or rainbow cristal mine[size=1.00em] it say no claimable resources but other 5 main building work fine.When my altar finish upgrade to lvl[size=1.00em]15[size=1.00em] 3rd rainbow cristal mine get unlocked and that one works fine but 1st and 2nd rainbow mine and fountains still dont work. I cant upgrade anything now becouse dont have enough resources to start upgrade.I tried everithing that i can think of reinstal game few times, clear cache and clear data few times,log out and some other things but still cant collect rainbow ore and holly water.I think that full inventory message trigger that bug.Have send ticket and still waiting for reply.
When i click on fountain or mine i get this msg in the middle of screen

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 aleksandarjeli... Last edit in 2019-4-19 01:34:42

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zett
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Post time 2019-4-20 01:47:52 | Show all posts
Dear aleksandarjelic037,

Thank you for contacting us.

We're sorry to hear you're experiencing problems with the game. Our Development Team is aware of this issue and is working to fix it.

We appreciate your patience in the meantime and apologize for the inconvenience.

Best regards
EOC Mod Zett
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 zett Last edit in 2019-4-20 01:47:52

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