Great customer service!

accelerated

Had a ticket that was open going on almost 4 months.. Yes 4 MONTHS.. and instead of it being answered it was just randomly closed. This game ONLY works for the people who get free diamonds from working for this horrible company or for the people like the ones on my server who are willing to account share, cheat, and exploit to win. Pathetic company with pathetic customer service and a pathetic inability to maintain a fair play environment.

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prophetcore

Dear accelerated.

I apologize for this. It is not against you, the system auto close tickets that are open to long.

Can you tell me what is your ticket about.

Maybe I can help you with your issue.

Regards,

Prophetcore

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