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Guild war reward bug & War against god reward bug

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abzzmh9ig65kzm...
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Post time 2019-4-20 21:36:19 | Show all posts |Read mode
Guild war reward bug & War against god rewar Reply:8| View:474
Hello mod


after we finish the guild wars your system did not give us the rewards ? ?  i ask my guild mate if they receive the reward but none

what a waste of time...

same as the event in war against god we experience this today  april 20 2019


hope you fix it


HKT-S161 GODAinz


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 abzzmh9ig65kzm... Last edit in 2019-4-20 21:36:19

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zett
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Post time 2019-4-24 04:39:24 | Show all posts
Dear player,

Thanks for the feedback. Unfortunately, the compensation that was given to players is solely at the discretion of the development team. I am sorry that not all rewards that would have been received via Guild League was not given, but the compensation of 6 advanced treasure maps is great because normally only the champion guild would get these.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-4-24 04:39:24

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Этот работает...
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Post time 2019-4-21 03:32:02 | Show all posts
i am a guild master also didnt get anything but dragon usually we getting TREASURE MAPS if my memory correct you get twice 40 regualar treasure maps and 6red one i got non today
server cet-s605
Nick BeasT13
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 Этот работает... Last edit in 2019-4-21 03:32:02

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zett
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Post time 2019-4-21 11:18:38 | Show all posts
Dear players,

Thank you for contacting us.

We're sorry to hear you're experiencing problems with the game. Our Development Team is aware of this issue and is working to fix it.

We appreciate your patience in the meantime and apologize for the inconvenience.

Best regards
EOC Mod Zett
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 zett Last edit in 2019-4-21 11:18:38

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tork135
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Post time 2019-4-22 05:09:35 | Show all posts
yes s630 server for us did not come for the same war rewards lava event bug also not allowed to help you log in
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 tork135 Last edit in 2019-4-22 05:09:35

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zett
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Post time 2019-4-22 21:44:33 | Show all posts
Hello tork135,

Thanks for reaching out to us. This issue has been sent to our development team to investigate and find the problem. I am sorry for the players that experienced this and hope to have feedback for you soon.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-4-22 21:44:33

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11662514035341...
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Post time 2019-4-23 20:04:53 | Show all posts
Hi, we have received 6 advanced treasure maps as compensation but no normal maps reward for guild war event.
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 11662514035341... Last edit in 2019-4-23 20:04:53

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11662514035341...
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Post time 2019-4-25 00:01:50 | Show all posts
Well my guild is indeed champion, but nevermind that's cool they corrected that mistake quickly.
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 11662514035341... Last edit in 2019-4-25 00:01:50

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zett
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Post time 2019-4-25 04:18:38 | Show all posts
Dear player,

I am sorry the compensation was not 100% of what you would have normally gotten while participating in the Guild League and winning, but the compensation is solely at the discretion of the development team.

Respectfully,
EOC Mod Zett
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 zett Last edit in 2019-4-25 04:18:38

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