Desktop App - Stuck on Update Bluestacks

kaelzin

Hello,

i have the issue that the game wont start - it always stuck on 40% Update Check in Bluestacks. Seems it cant reach your Update Server.
Can you admit any help or provide informations how to fix this issue?

Regards
Izacard - CET-S643

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zett

Dear Izacard,
Anti-Virus and Firewall can prevent EoC from running in GTarcade Desktop, even if it runs fine for other GTA games.
Other background programs may also conflict with the Client.
If you are unable to play from the Desktop App, please close all other programs and try to run it again.

Other troubleshooting methods include:
- "Quick-Fix"

- Refreshing the Client.
- Reinstalling the Client.
- Deleting Cache from both the client folder and Chrome (Client runs on Google Chrome)

How to delete Desktop cache:
Step 1: Exit the mini-client (exit the app completely, not simply log out);
Step 2: Right-click the desktop icon and select “Open file location”;
Step 3: Navigate to AppData/Local/Gtarcade/cache folder, delete the game folder;
Step 4: Restart the mini-client.


If minic client is frozen or It's not loading anything, there's no 0/3 at the end, please do the following:

1. Have you restarted it?

2. Go to properties and select "run as administrator."

3. Does your CPU enable virtualization? (If not it may run too slow to run BS which is already slow)
https://www-technorms-com.cdn.am ... orts-virtualization

Also check in settings what it set your defaults to for performance. Raising whatever it set may help, but 60hz for refresh and 2cores is more than enough.

4. Go here: https://support.bluestacks.com/h ... zation-VT-on-my-PC- You have to enable the virtualization.

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