App support

christina_cole16

I cannot get my app to load. I can get the app to open but it will not load past the first load screen. I have spent a pretty penny the last couple of days so I do not want to uninstall the app itself.

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laka khan

Dear Christina,

Thank you for contacting us,
As far as i know there is not issue on our side,
Can you please tell me what happened in detail ?
When you open EOC, it runs and on first screen loading bar which shows at the bottom of screen get struck and don't move ?
If this is happening then i would suggest you to try to switch internet connection, if you are using wifi, then try to use 4g, or if you are using 4g then try to use wifi and i am sure this loading issue will be solve,
If problem still persist, feel free to contact us again.

Regards,
EOC Mod Laka khan

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