Cant claim Firework Rewards after Topping up 5k dia

cet 385 arkadata

I have an issue with claiming the rewards of Firework Ceremony
I cant claim them after topping up 50$ and they are Daily resets so i guess im going to lose the rewards?
Never happened to me in the almost 1 year of playing
CET S385-Arkadata
ticket #7795745

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laka khan

Dear Arkadata,

Thank you for contacting us,
Issue got reported and it is solved now,
Kindly please check now, you will be able to claim those rewards,
If you still unable to claim, kindly please record a small video of your issue, upload it on google drive and provide us here link so we can check and report to our development team.
But before recording a video, clear cache of your device, restart the device and then check, if issue still persist, then follow the above instruction.

Regards,
EOC Mod Laka khan

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