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Troops stuck marching

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a__d__a__m__
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Post time 2019-5-27 21:39:11 | Show all posts |Read mode
Troops stuck marching Reply:8| View:338
I attacked a rebel troop and won, but my army wont return and i cant recall it, they have been stuck for 7 days now and no word from my support ticket or discord, i cleared caches etc nothing works, there is another camp next to it that has got 9 or 10 people also stuck marching like me...
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 a__d__a__m__ Last edit in 2019-5-27 21:39:11

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choppper
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Post time 2019-5-27 21:42:37 | Show all posts
Edited by choppper at 2019-5-28 11:22

Dear a__d__a__m__,

I apologize for the inconvenience. Can you provide me with your IGN and Kingdom to make a report immediately for you?

I await your answer, have a good day.
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 choppper Last edit in 2019-5-27 21:42:37

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 Author| Post time 2019-5-27 22:09:34 | Show all posts
L0rd Bolton

not sure what reino is
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 a__d__a__m__ Last edit in 2019-5-27 22:09:34

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skelheaton
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Post time 2019-5-28 14:07:12 | Show all posts
Dear Lord a__d__a__m_,

We do need your Kingdom # so we can report it and your issue can be assigned.

best regards!
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 skelheaton Last edit in 2019-5-28 14:07:12

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 Author| Post time 2019-5-28 15:44:49 | Show all posts
k4, all the info is on the screenshots in my origional post, thanks
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 a__d__a__m__ Last edit in 2019-5-28 15:44:49

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 Author| Post time 2019-5-29 14:14:09 | Show all posts
9 days since my troops and commanders got stuck, will this ever get fixed?? cant do much without troops or commanders....
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 a__d__a__m__ Last edit in 2019-5-29 14:14:09

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Post time 2019-5-29 14:22:22 | Show all posts
Dear Lord a__d__a__m_,

I would like to know your ticket # from the first ticket you made to report that situation please, we have made another report in the meantime but I want to bump up your original request for the developers to see it quickly.

Regards!
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 skelheaton Last edit in 2019-5-29 14:22:22

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 Author| Post time 2019-5-29 15:16:26 | Show all posts
#7798070 - troops stuck marching
there should also be a report filed 2 days earlier than this by the support staff on discord...
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 a__d__a__m__ Last edit in 2019-5-29 15:16:26

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Post time 2019-5-29 16:23:40 | Show all posts
Thank you! Everything has been resubmitted to bump it back to the top. Hopefully it's fixed soon!

Regards.
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 skelheaton Last edit in 2019-5-29 16:23:40

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