Can't Log In

lithium lullaby

Hello.

For a few days, I've been trying to access my server. The screen never loads, it just gets hung up in a loading screen.

My ingame name is Alytheia, and my server is S288, Sponde.

I've already tried multiple PCs, and am unable to log in.

I put in a support ticket a week ago and still haven't gotten an answer.

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elfmaiden

Hi,

I just tried it and it loaded fine for me on firefox.

Have you tried the client?

Or perhaps clear flach cache?

While in game, right click on screen, When flash interface opens, click on global settings.

Then follow from # 4 below.


If you are using a Windows machine running Internet Explorer, Firefox, or Safari:
    1. Click the "Start" button located in the bottom left hand corner of your screen.
    2. Click on "Control Panel" (or depending on your system setup, "Settings" and then "Control Panel").
    3. Click on "Flash Player" (or "System and Security" and then "Flash Player").
    4. Click on the "Advanced" tab located along the top of the "Flash Player Settings Manager".
    5. Ensure the latest version of flash player is installed (click "check now" to verify which version you have installed).
    6. Click the "Delete All..." button located at the top of the "Advanced" section of the "Flash Player Settings Manager".
    7. Ensure that there is a checkmark beside the "Delete All Site Data And Settings" option.
(IMPORTANT: leave the "Delete All Audio and Video License Files" option UNCHECKED).
    8. Next, click the "Delete Data" button located in the bottom right hand corner of this window.
    9. Close the "Flash Player Settings Manager".
    10. Close the "Control Panel".
    11. Restart your browser
If you are using Google Chrome please follow the below instructions:
    1. Click on the following link to navigate to Adobe's online Flash Player Settings Manager.
    2. Click on the "Delete all sites" button.
    3. Restart your browser.

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