What is happening?

sreyoshi dhar · Post time 2019-7-3 01:18:48

Edited by sreyoshi dhar at 2019-7-3 01:20

After the emergency maintainance, I thought the official launch event would finally be resolved. However, even after the update, I still can't get an email, and I know none of my friends can. What is happening? Is there a catch to the event that we don't know about? I even complained about the issue in the forum but did not receive a response. My character name is Myriah and my email is dianatheprincess7@gmail.com. Please ensure that this problem gets fixed before the time runs out. Thank you.

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darkswen18@gmail.com · Post time 2019-7-3 03:44:31

hi i received mail but i cant use *c*o*d*e because it always say that *co*de is invvvalid

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abxk6osfamprygz3@facebook.com · Post time 2019-7-3 04:15:19

when are you going to fix this? I do not want to miss the event gift

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otaewaiv · Post time 2019-7-3 04:33:55

Did you enter the c*o*d*e* in the Official Launch slot or the event c*o*d*e* slot I used the official launch slot and it worked

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choppper · Post time 2019-7-3 06:25:25

Dear players,

Our developers are already solving the problem, soon we will give you more news.

Have a nice day

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afrwnybiscuit · Post time 2019-7-3 06:59:01

i got the email but the C*O*D*E sent was someones elses email juan.a*****ez@live. com .mx

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starface · Post time 2019-7-3 15:18:14

Hi everyone!

We are aware of this issue and the developers are working to fix it as soon as possible. An in-game notice has been sent out to all players regarding this issue.
Also, please do check your junk mail folder to see if you have received the email.

Cheers!

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