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I can no longer reload the game

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Noelle Melody ...
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Post time 2019-12-28 17:02:25 | Show all posts |Read mode
I can no longer reload the game Reply:3| View:244
Hi, today while I was playing I got stuck loading towards the castle. Then when I tried to reload my desktop game page it got stuck again at 24. I reloaded it again but the problem persisted
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 Noelle Melody ... Last edit in 2019-12-28 17:02:25

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viserionn
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Post time 2019-12-28 17:09:27 | Show all posts
Hi Noelle

Depending on which platform you play on alot of these issues can be fixed by downloading the repair tool for the app or clearing the cache if using browser. A guide on how to do both of those tasks plus many other troubleshooting options can be found here

Hopefully this helps resolve your issue but if it does not please let me know and we can see what else we can try.
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 viserionn Last edit in 2019-12-28 17:09:27

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Noelle Melody ...
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 Author| Post time 2019-12-28 17:31:59 | Show all posts
The problem continues to persist. I use the desktop app
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 Noelle Melody ... Last edit in 2019-12-28 17:31:59

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viserionn
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Post time 2019-12-28 17:45:15 | Show all posts
You could also try uninstall / reinstall, reset PC and reset modem / router.
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 viserionn Last edit in 2019-12-28 17:45:15

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