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Can't submit ticket

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goldielocks202...
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Post time 2020-1-11 19:58:04 | Show all posts |Read mode
Can't submit ticket Reply:5| View:368
I have tried and tried to submit tickets and they aren't being accepted. Even when I try expedited ones. Customer support is dead.
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 goldielocks202... Last edit in 2020-1-11 19:58:04

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pastdark
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Post time 2020-1-12 07:41:45 | Show all posts
Dear goldielocks,

Odd.. I could submit a report for you I just need a description of the issue and your ingame name as well as kingdom #.
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 pastdark Last edit in 2020-1-12 07:41:45

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tlisa4112
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Post time 2020-5-16 02:42:25 | Show all posts
Im being harassed on my server as well as others on there.  I cant submit a ticket.  Please help me thank you this bully needs to be stopped so the ret of us can get back to regular game play.
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 tlisa4112 Last edit in 2020-5-16 02:42:25

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pastdark
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Post time 2020-5-16 09:03:40 | Show all posts
Dear tlisa4112,

May I have the players in-game name and kingdom # as well as your in-game name.
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 pastdark Last edit in 2020-5-16 09:03:40

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ionut_arcip
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Post time 2020-5-20 12:09:56 | Show all posts
I have the same issue. I can't submit a ticket as I receive a network error:
{"code":-1,"msg":"Network error","data":[]}

The ticket I wan to open is related to the fact that for the last 1-2 weeks I did not receive any Alliance trials stage reward. Please create one in my behalf and have a look.
In the game my name is JohnutB.
Thank you!
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 ionut_arcip Last edit in 2020-5-20 12:09:56

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thunderfury
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Post time 2020-5-20 15:40:02 | Show all posts
ionut_arcip,
Thanks for the extra info! I'll get a report submitted for you
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 thunderfury Last edit in 2020-5-20 15:40:02

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