Luky Tree

colleen bean · Post time 2020-1-13 06:30:03

I bought Erato Icon from Lucky Tree, it shows that i paid for it in tree. But I did not receive her icon, I have taken screen shots to show but they will not fit on your forum. I posted them on the fanpage in community . I would appreciate this being corrected , Thank you.
IGN: Furysfire
Sever: Auricion S76
Plateform: FB

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pineapples · Post time 2020-1-13 07:30:39

Hey Furysfire, try to resize the screenshots or use https://prnt.sc/ for taking screenshots. I hope this helps

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colleen bean · Post time 2020-1-14 07:08:16

on Fan page they are saying it looks like i bought immortal fox , but i didn't and i have checked my glamor and my inventory and i do not have the immortal fox crest either. so it took my coins and gave me nothing.

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jazzygirl · Post time 2020-1-14 07:15:53

Hi Colleen,
We still need screenshots to see what happened. Pineapple placed a link for print screen, see if that helps you, as we do need uncropped photos

~Jazzy

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