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a few questions

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semli
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Post time 2020-1-13 19:38:28 | Show all posts |Read mode
a few questions Reply:5| View:283
Huhu all


first, i'm native german, so sorry for my bad english. Soo here are my questions:


-a german forum when?  I think there are many players from germany!


-i wrote a ticket on the 7th jan. 2020 and got a answer from "Mike" two days later. But he gave a one answer for one of my questions. (Father Eventcoins)

My second questions was: if we play over the pc app we got G Points if we buy some Diamond with real money. i've done it, two times. One time over the

app and the second over the homepage. Today, five days later, still no answer.

Should i close the old ticket and open a new one?


Point 3:

i like the pc app...we can earn points, thats very nice and cool. But...there are problems: First no sound/music. Second and this is my main reason to quit

the app after collecting the daily points: you cant run expeditions over the app, because they are running... otherwise if u play in the browser they stand

still.


Okay, thats it for this time xD


regards Sutemi


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 semli Last edit in 2020-1-13 19:38:28

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starface
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Post time 2020-1-13 20:35:03 | Show all posts
Hi there!

Unfortunately I doubt a German forum will open up any time soon, but the current forum does have a built-in translator that should help you read the visitor posts in your native language.

Secondly, if your ticket has not been responded to after 3 working days, please provide us your Ticket Number as well as the date you submitted the ticket. A moderator will raise a delayed ticket for you.

Finally, the SFX on the GTarcade Desktop should be working fine, are you having issues hearing the in game sound effects?

Cheers!
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  • Here is the Ticketnumber: #7958784
    and the dates, first the date of sending: 2020/1/7 15:18:29
    and the date of last update: 2020/1/8 12:26:37 from "Mike"
    My answer is from: 2020/1/8 12:26:37

    i only can hear musik and sound if i'm playing in my browser. So i switch after collecting
    my daily G Points into my browser. ;-)

    Greetings from germany
    Sutemi
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    2020-1-13 20:57  Reply

 starface Last edit in 2020-1-13 20:35:03

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Pierre Junior
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Post time 2020-1-14 09:16:03 | Show all posts
il a til   une placee en francais    une place calme jai 63 ans la ca fais une demi heuse  30- mn
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 Pierre Junior Last edit in 2020-1-14 09:16:03

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ibrisen
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Post time 2020-1-14 09:48:06 | Show all posts


In game in the top left corner are controls for your sound settings. Make sure to check that they are not on 0 as that would mean they are muted. Hopefully that helps.
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 ibrisen Last edit in 2020-1-14 09:48:06

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pastdark
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Post time 2020-1-14 12:29:52 | Show all posts
Dear semli,

I will bump your ticket for you hope you hear back soon. I would perhaps uninstall the client then redownload the client and game and it should fix the audio issue.
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 pastdark Last edit in 2020-1-14 12:29:52

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semli
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 Author| Post time 2020-1-16 00:50:18 | Show all posts
Zuletzt bearbeitet von semli@gmx.net um 2020-1-17 23:49

@pastdark
thank u for your help. So i wait until "Mike" returns with my ticket. xD
Naa i switch to the browser versiion after collecting my daily G Points.

greets Sutemi


Edit on 17/01/2020

still no answer. So my decision to spend no more money.

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 semli Last edit in 2020-1-16 00:50:18

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