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MISSING REWARDS FROM LAST LoL EVENT

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k85.po
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Post time 2020-1-14 17:14:24 | Show all posts |Read mode
MISSING REWARDS FROM LAST LoL EVENT Reply:14| View:399
Hi there,
I didn't receive my rewards for this last event, and as I know, noone in my server received them. Please check. Thank you!


K85: Hihi Hohoho
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 k85.po Last edit in 2020-1-14 17:14:24

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_drogon_
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Post time 2020-1-14 20:22:57 | Show all posts
Hi k85.po,

Request you to please raise a support ticket in game. The development team shall check your account & fix the issue if any.
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 _drogon_ Last edit in 2020-1-14 20:22:57

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mysticque
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Post time 2020-1-15 02:46:57 | Show all posts
I swear to God that's what happened in our server too but everyone said they got the mail. But when I looked through my inventory I didn't see the boxes...
K104, Mysticque
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 mysticque Last edit in 2020-1-15 02:46:57

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winterrose
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Post time 2020-1-15 06:42:24 | Show all posts
Hi mysticque,

As suggested by _drogon_, please file an in-game ticket by going to the lower UI and clicking "More" -> "Customer Support" -> "Customer". The team will check your account to see if the rewards were issued and then compensate if an issue is found.

Let us know if you have more questions.
WinterRose
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 winterrose Last edit in 2020-1-15 06:42:24

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mysticque
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Post time 2020-1-16 02:14:52 | Show all posts
What's the point of submitting a ticket if I get a 404 error page or they won't even care about our rewards. So easier to just post on the forum.
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 mysticque Last edit in 2020-1-16 02:14:52

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teufelskinder
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Post time 2020-4-17 00:33:17 | Show all posts
to write a ticket to the support must be a joke - noone on any server got the reward, i asked friends at other kingdoms ... i found no one

therefore, how many players are at got ? 100.000 ? all should write a ticket ?    thinking what may happen if in a few minutes more than 100.000  tickets reach your system, make me smile
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 teufelskinder Last edit in 2020-4-17 00:33:17

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thunderfury
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Post time 2020-4-17 04:44:55 | Show all posts
Dear Tuefel,
May I have your in-game name and kingdom# so I can file a report for this?
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 thunderfury Last edit in 2020-4-17 04:44:55

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tony_motino
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Post time 2020-4-17 09:24:31 | Show all posts
Pareil sur K105. Personne n'a reçu de récompenses ! Merci de faire le nécessaire !
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 tony_motino Last edit in 2020-4-17 09:24:31

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pastdark
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Post time 2020-4-17 09:55:15 | Show all posts
Dear tony_motino,

I'll put in a ticket for you
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 pastdark Last edit in 2020-4-17 09:55:15

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thesmurfnl
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Post time 2020-4-17 14:16:49 | Show all posts
k105 nobody any reward for lord of lords
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  • and the last time i made a ticket for a missing reward, support told me how to delete my account
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    2020-4-17 14:22  Reply

 thesmurfnl Last edit in 2020-4-17 14:16:49

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