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loading issues, white screen...

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drewness1966
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Joined 2014-6-14
Last Visited 2020-08-28
Post time 2020-1-15 11:38:04 | Show all posts |Read mode
loading issues, white screen... Reply:1| View:180
I have been having loading issues ever since the 01/07/2020 update..

I have been having loading issues ever since date listed above,..
I get a white screen while trying to go from screen to screen in game,..
IE: trying to enter Homestead, Gauntlet, Divine Realm, etc. etc.
I end up having to reboot my system almost every time I get a white screen..
Game locks up while trying to load the appropriate page (s)..

I have NEVER had these types of issues while playing game..!!!!

I ended up re-formatting my Drives, and re-installing all software..
while I understand there is a little lag involved while loading pages, more than 10 minutes is in my opinion, unacceptable..
I am a Degreed Electronics Engineer, and I  also have Degree in Computer Science..
think that the Developers need to do a system wide recompile on ALL Servers,
if this is done, maybe it will correct the issue..
I have had to reboot up to 20-30 times a day, to play game, and I have been playing this game for 6 years..
Both of my Characters, ( on different servers ) are affected, I used to be able to have both server pages open,
and I would just switch between them,.. NOW, I can only have 1 server at a time open, to play..
Please address this issue!!!
Thank you, and Have a Good Day!!!!


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 drewness1966 Last edit in 2020-1-15 11:38:04

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mistraven
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Joined 2019-10-17
Last Visited 2020-10-25
Post time 2020-1-15 13:29:32 | Show all posts
Hi there, did you run a speed test to make sure it is not a connection related issue? Also please specify in game name, server and platform for both characters and how you log in game (which browsers or desktop app)
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 mistraven Last edit in 2020-1-15 13:29:32

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