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혜택 <- 창이 열리지 않고 있다.

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sungkisan
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Post time 2020-1-20 05:49:49 | Show all posts |Read mode
혜택 <- 창이 열리지 않고 있다. Reply:4| View:108
지난 토요일부터 vip 상점을 이용하려고,혜택이라는메뉴를 누르면 화면이 멈추거나 진행이 되지 않고 있다.
잠시동안일 줄 알았는데 ...
아직까지도 볂함이 없다.
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 sungkisan Last edit in 2020-1-20 05:49:49

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pastdark
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Post time 2020-1-20 10:40:53 | Show all posts
Dear sungkisan,

Which platform are you playing on? May I get your in game name and kingdom number? If you are playing through your browser please try clearing your cache then re-open your browser and load the game. This clears up most issues for the browser.

성키 산님,

어떤 플랫폼에서 플레이하고 있습니까? 게임 이름과 왕국 번호를 알려 주시겠습니까? 브라우저를 통해 재생하는 경우 캐시를 지우고 브라우저를 다시 열어 게임을로드하십시오. 브라우저의 대부분의 문제가 해결됩니다.
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  • 구글 크롬과 어플에서 하고 있는데, 모두 같은 현상입니다.
    OS는 win7
    왕국번호 k117
    게임 이름 - BigMouthFrog
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    2020-1-20 10:57  Reply
  • 계정을 두개 운용하는데, 다른 하나는 별문제 없이 돌아가고 있다.
    유독 이 계정만 불편함을 갖게 하고 있다.
    다른 곳에 가서 접속해 봤는데, 마찬가지로 이 계정만 불편하다.
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    2020-1-20 10:59  Reply

 pastdark Last edit in 2020-1-20 10:40:53

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 Author| Post time 2020-1-20 11:00:06 | Show all posts
구글 크롬과 어플에서 하고 있는데, 모두 같은 현상입니다.
OS는 win7
왕국번호 k117
게임 이름 - BigMouthFrog
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  • 계정을 두개 운용하는데, 다른 하나는 별문제 없이 돌아가고 있다.
    유독 이 계정만 불편함을 갖게 하고 있다.
    다른 곳에 가서 접속해 봤는데, 마찬가지로 이 계정만 불편하다.
    Translate
    2020-1-20 11:01  Reply

 sungkisan Last edit in 2020-1-20 11:00:06

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 Author| Post time 2020-1-20 11:19:01 | Show all posts
방금 개선되었음을 확인합니다.
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 sungkisan Last edit in 2020-1-20 11:19:01

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Post time 2020-1-20 12:22:43 | Show all posts
Dear sungkisan,

I will submit a report for you. May I get game logs from you so we can figure out what's going on with the account.

To obtain the logs, open the game and try to load it. When this error happens, press F12. In the sidebar that appears, under the "Console" tab, right click then click "Save as"  Then upload it to google drive

Then private message me on the forums the link for the logs so I can send them to the devs.
(The way you can do that is click on my profile and the in the top right you should see the option to send a message)
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 pastdark Last edit in 2020-1-20 12:22:43

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