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dannys1108
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Post time 2020-1-28 04:03:17 | Show all posts |Read mode
help please Reply:7| View:380
i was away for a few months and there has been merges on my server. I need the character change name, i didnt received a card to change name when the merge was done and now my name looks weird with all the numers in front. can you help to see if i can get a namecard change please
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 dannys1108 Last edit in 2020-1-28 04:03:17

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elfmaiden
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Post time 2020-1-28 07:02:55 | Show all posts
Hi,

Check your inventory for the name change card
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  • i did and its not there, it had been almost a year since i didnt cme to that server and just came back a couple of days ago
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    2020-1-28 08:01  Reply

 elfmaiden Last edit in 2020-1-28 07:02:55

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dannys1108
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 Author| Post time 2020-1-29 08:42:23 | Show all posts
i did and its not there, it had been almost a year since i didnt cme to that server and just came back a couple of days ago.  i have checked all my inventory and is nothing there. please send me a rename card
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 dannys1108 Last edit in 2020-1-29 08:42:23

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elfmaiden
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Post time 2020-1-29 08:54:17 | Show all posts
You need to tell us your info, and send a screenshot, full screen, uncropped. Read thru this post, will explain how to make reports here

http://community.gtarcade.com/thread/1309202-1-1.html
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 elfmaiden Last edit in 2020-1-29 08:54:17

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dannys1108
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 Author| Post time 2020-1-29 09:57:13 | Show all posts
http://prntscr.com/quarm6

ingame name : Maya.39005900001400  
server : ub107
GTarcade
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 dannys1108 Last edit in 2020-1-29 09:57:13

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mistraven
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Post time 2020-1-29 13:09:05 | Show all posts
Hello Maya, your issue has been reported
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 mistraven Last edit in 2020-1-29 13:09:05

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dannys1108
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 Author| Post time 2020-2-4 10:59:22 | Show all posts
hi, how long i m gonna wait for my issue to be resolve, im still waiting on the name card change in my account.

http://prntscr.com/quarm6

ingame name : Maya.39005900001400  
server : ub107
GTarcade
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 dannys1108 Last edit in 2020-2-4 10:59:22

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mistraven
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Post time 2020-2-4 13:03:54 | Show all posts
Hello again Maya, sorry for your trouble but we can only forward players reports to the developers (already did that for you), the actual fix or how long it will take is not up to us.
Unfortunately, they fall behind with reports so it will probably take around 2 months to get a response from developers.
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 mistraven Last edit in 2020-2-4 13:03:54

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