help please

dannys1108@aol.com · Post time 2020-1-28 04:03:17

i was away for a few months and there has been merges on my server. I need the character change name, i didnt received a card to change name when the merge was done and now my name looks weird with all the numers in front. can you help to see if i can get a namecard change please

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elfmaiden · Post time 2020-1-28 07:02:55

Hi,

Check your inventory for the name change card

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dannys1108@aol.com · Post time 2020-1-29 08:42:23

i did and its not there, it had been almost a year since i didnt cme to that server and just came back a couple of days ago. i have checked all my inventory and is nothing there. please send me a rename card

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elfmaiden · Post time 2020-1-29 08:54:17

You need to tell us your info, and send a screenshot, full screen, uncropped. Read thru this post, will explain how to make reports here

http://community.gtarcade.com/thread/1309202-1-1.html

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dannys1108@aol.com · Post time 2020-1-29 09:57:13

http://prntscr.com/quarm6

ingame name : Maya.39005900001400
server : ub107
GTarcade

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mistraven · Post time 2020-1-29 13:09:05

Hello Maya, your issue has been reported

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dannys1108@aol.com · Post time 2020-2-4 10:59:22

hi, how long i m gonna wait for my issue to be resolve, im still waiting on the name card change in my account.

http://prntscr.com/quarm6

ingame name : Maya.39005900001400
server : ub107
GTarcade

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mistraven · Post time 2020-2-4 13:03:54

Hello again Maya, sorry for your trouble but we can only forward players reports to the developers (already did that for you), the actual fix or how long it will take is not up to us.
Unfortunately, they fall behind with reports so it will probably take around 2 months to get a response from developers.

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