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Sacred Core amulet gone

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abzjt5aqqhmdrm...
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Post time 2020-2-10 01:55:40 | Show all posts |Read mode
Sacred Core amulet gone Reply:17| View:1528
Dear Mods,

I bought the adv sacred core amulet for my Garuda around reset. I wanted to equip it but when I clicked on remove amulet, it did get removed but, it got disappeared from my inventory too. I just have my adv scared core amulet left. The disappeared  scared core amulet has stones too and that is my major concern. I need those stones to build my party. So any one of you mods can help me in recovering my amulet and stones please???


IGN: virus
server: ue1(Eder(853)-Hkt)
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 abzjt5aqqhmdrm... Last edit in 2020-2-10 01:55:40

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bofu
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Post time 2020-2-10 02:25:29 | Show all posts
Hi virus,

going to need a couple of things from you... 3 screenshots, showing page 1, 2 and 3 of your amulets from Magic House  (similar to the one above but totally uncropped so it also shows your server number in chat box at bottom)…

The level of the Sacred Core amulet that went missing, and the inscription level and numbers of the missing stones please...

Once we have that info we can make a report for this.

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 bofu Last edit in 2020-2-10 02:25:29

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spamm1
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Post time 2020-2-10 02:30:16 | Show all posts
I would like to support virus, I have a toon on the same server and the exact same thing happened to me, only it was the amulet Inferno Shield and I had removed inscriptions before the amulet's removal and it promptly vanished. This is the second time this amulet has disappeared but the first time was with inscriptions.
I do not use Demonic Warden so I am not requesting a replacement but I am acknowledging this is clearly a problem and a longstanding one at that - won't hold my breath for a fix.
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 spamm1 Last edit in 2020-2-10 02:30:16

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Post time 2020-2-10 03:04:55 | Show all posts
Edited by bofu at 2020-2-10 03:07

spamm1 appreciate your input, but I think we all know by now that these disappearances do occur sometimes... if I was you I would still have reported your missing amulet...

I just need the extra info from the OP before I can report it (and the screenshots)

oh, and almost forgot, when it was removed it still had the stones in it you say, but not diminished yet?


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 bofu Last edit in 2020-2-10 03:04:55

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spamm1
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Post time 2020-2-10 05:55:04 | Show all posts
I diminished it also and when returning to Magic house at a later point it had gone. I did not bother to ask for the first amulet to be returned - just bought another and replaced the inscriptions which I have plenty of spare 21 and below. This bug should be a high priority considering players are losing exclusive amulets along with high-level inscriptions.
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 spamm1 Last edit in 2020-2-10 05:55:04

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pineapples
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Post time 2020-2-10 07:02:34 | Show all posts
thanks for the input spamm1, I will forward that to my team leaders.
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 pineapples Last edit in 2020-2-10 07:02:34

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 Author| Post time 2020-2-10 22:56:42 | Show all posts
Edited by abzjt5aqqhmdrmef@facebook.com at 2020-2-10 23:18

The level of amulet was maxed, it should be maxed as I used a lot of spirit essence on it.
The skill of Sacred core was maxed too. I had 18+18+21+22+23 incriptions on the sacred core.

I am attaching the ss of the all amulet pages which you asked for.
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 abzjt5aqqhmdrm... Last edit in 2020-2-10 22:56:42

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bofu
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Post time 2020-2-11 02:13:06 | Show all posts
Hi again virus,

Have the info now regarding the Sacred Core amulet, and the missing inscriptions... can you just confirm whether the amulet was removed and diminished before it went missing, or whether you had those 2 million + spirit essence as well as a fully maxed amulet?
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 bofu Last edit in 2020-2-11 02:13:06

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 Author| Post time 2020-2-11 23:37:44 | Show all posts
My normal sacred core was already equipped. I clicked on the adv sacred core, then clicked on replaced, the amulet got replaced but, the normal sacred core got disappeared. I wasn't able to find it in the inventory after clicking on replacing.

So the answer to your question is, I didn't click on diminish, sacred core was equipped, I clicked on adv sacred, then clicked on replace, amulet got replaced but normal sacred disappeared. So all the spirit essence disappeared too with scared core and stones.
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 abzjt5aqqhmdrm... Last edit in 2020-2-11 23:37:44

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Post time 2020-2-12 02:32:01 | Show all posts
Hi virus,

sorry, an oversight on my behalf, but can you please do a few more screenshots for me, showing the inscriptions from magic house > carve inscriptions?

should have everything for report them
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 bofu Last edit in 2020-2-12 02:32:01

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