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Tycoon point not counting on ue1-HKT

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namqnloa
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Post time 2020-2-10 02:54:40 | Show all posts |Read mode
Tycoon point not counting on ue1-HKT Reply:11| View:599
IGN: BETH
Server: ue1 (originally Abel(765)-HKT)
Platform: GTA

In the first screenshot, players have used some nectars, and the world tree was at lvl 4. In the second screenshot, I collected some gold and angel tears at 02:38, but no points was counted until 02:43 in the third screenshot. Infact, no players was put in the tycoon point ranking. Please fix it asap for us. Thank you!




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 namqnloa Last edit in 2020-2-10 02:54:40

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spamm1
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Post time 2020-2-10 19:07:01 | Show all posts
If we had got free diamonds there would have been a rollback on the server but lost resources and points don't affect GTA so as usual, we get scre.wed - sorry dear players we messed up gain but we don't give a f.uck - click the recharge button and go away.
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 spamm1 Last edit in 2020-2-10 19:07:01

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bofu
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Post time 2020-2-10 03:13:59 | Show all posts
Hi BETH,

can you get me that last screenshot (tycoon points) again, but with a visible timestamp please... (use the clock by world tree map in top right)...
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 bofu Last edit in 2020-2-10 03:13:59

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namqnloa
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 Author| Post time 2020-2-10 03:59:15 | Show all posts
Dear Mod,
Please find attached the requested screenshot for tycoon points, with server clock on the right. Thank you.


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 namqnloa Last edit in 2020-2-10 03:59:15

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pineapples
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Post time 2020-2-10 07:06:09 | Show all posts
Thank you Beth, this has been reported.
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 pineapples Last edit in 2020-2-10 07:06:09

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ingridvdjagt
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Post time 2020-2-10 13:56:57 | Show all posts
most of the points i made didnt count, how fair is that, and dont ask me for ss just fix it
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 ingridvdjagt Last edit in 2020-2-10 13:56:57

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freya969
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Post time 2020-2-10 14:01:21 | Show all posts
Hello there, do you mean points are still not adding up?
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 freya969 Last edit in 2020-2-10 14:01:21

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mistraven
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Post time 2020-2-10 14:03:52 | Show all posts
Hi, please specify if point are adding now, the bug was reported on emergency channel so it should be already fixed
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 mistraven Last edit in 2020-2-10 14:03:52

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ingridvdjagt
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Post time 2020-2-10 14:51:59 | Show all posts
i had to spent more reso to get my points counted in tycoon, but the ones i made straight after reset didnt count. i cant make ss pitty me
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 ingridvdjagt Last edit in 2020-2-10 14:51:59

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mistraven
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Post time 2020-2-10 14:58:17 | Show all posts
We are sorry about that, but there is nothing we can do about the points already lost before they fix it. Server wide compensation would be pointless since the bug only affected some of the players and not in the same way - depending how many resources each got.
As future advice, always check tycoon right after reset - if all is 0 points do not collect or buy resources before reporting the issue - it can get fixed in couple hours
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 mistraven Last edit in 2020-2-10 14:58:17

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ingridvdjagt
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Post time 2020-2-10 15:19:10 | Show all posts
not fair to the players is it?
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 ingridvdjagt Last edit in 2020-2-10 15:19:10

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