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kwangkyu228
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Post time 2020-2-19 02:48:03 | Show all posts |Read mode
Lost Account Reply:7| View:782
  Dear Mods,
      I have an account on another server called GoddnessVolition (S46) and the character name is FockUall. I can't log in because I lost the email associated to the account and password. The charcater is a 73 lvl player and hate to lose it.  I'm wondering if you can help me get it back.

Wolverine
server 1082
GTarcade
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 kwangkyu228 Last edit in 2020-2-19 02:48:03

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bofu
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Post time 2020-2-19 02:51:57 | Show all posts
Hi Wolverine,

I'm not sure if there is anything we can do to help you access that account if you no longer have the email you used to create it and cant remember the password either.. There would theoretically be no way to prove you were the owner?
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 bofu Last edit in 2020-2-19 02:51:57

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kwangkyu228
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 Author| Post time 2020-2-19 04:21:41 | Show all posts
Edited by kwangkyu228 at 2020-2-19 04:31

I know it's my account. If you ask 3 people in that server and they will tell you my original account player name. That proves that the account is mine.  His name is Fili
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 kwangkyu228 Last edit in 2020-2-19 04:21:41

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elfmaiden
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Post time 2020-2-19 07:59:55 | Show all posts
They're going to need more than that...

From what I understand, it is almost impossible to track down a lost account like that.

Did you ever recharge on that account? Do you maybe have emails sent to you from that? perhaps you can track it down that way.

Ever post in here?

Did you have a recovery email set up?

Ever won a contest?

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 elfmaiden Last edit in 2020-2-19 07:59:55

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Required Info: IGN, Server, Platform, Screen Shots & Transaction ID's for Recharges
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kwangkyu228
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 Author| Post time 2020-2-20 02:55:52 | Show all posts
I won the rose event, I didn't do a back up email for the account. I believe I did do a recharge but I can't get the info from that because I can't get into the account.
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 kwangkyu228 Last edit in 2020-2-20 02:55:52

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jazzygirl
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Post time 2020-2-20 03:05:22 | Show all posts
Hi kwangkyu,
Unless you know what your email was (as this is the only way you can retrieve your account) there really isn't anything anyone one can do.

~Jazzy
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 jazzygirl Last edit in 2020-2-20 03:05:22

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kwangkyu228
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 Author| Post time 2020-2-22 01:40:16 | Show all posts
That's what I am asking for is the email to the account. I lost the paper that had that info and I know that you can go in to the server and gather that info and then I can reset the password.
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 kwangkyu228 Last edit in 2020-2-22 01:40:16

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Ωsiris
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Post time 2020-2-22 01:48:17 | Show all posts
Sorry but as it was previously said we can not do much and neither can devs. Maybe try and remember your account email or find that paper.
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 Ωsiris Last edit in 2020-2-22 01:48:17

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