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tycoon since i can not recharge

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aby9adoun7lvaq...
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Post time 2020-2-21 13:08:25 | Show all posts |Read mode
tycoon since i can not recharge Reply:15| View:922
Edited by aby9adoun7lvaqis@facebook.com at 2020-2-21 13:12

ign is mike47 server is blaise 1133 i have tryed numerous times to recharge durring tycoon but was faced with payment failed even another friend tryed for me with there card still nothing can not get tycoon rewards or anni rewards due to this i belive i should also be compensated cannot belive you guys dont want my money i have plenty in the bank and yet not one attempt has ben sucsesful also platform is gta client
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 aby9adoun7lvaq... Last edit in 2020-2-21 13:08:25

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mistraven
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Post time 2020-2-21 13:29:09 | Show all posts
Hello Mike please contact your bank and ask why the payment failed, in case they claim the issue is with GTA, we gonna need uncropped screenshot of your recharge history
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 mistraven Last edit in 2020-2-21 13:29:09

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mistraven
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Post time 2020-2-21 14:55:44 | Show all posts
Hi again, just got an update for this. seem that recharging directly by credit card for GTA might be a problem, we advice you to create (or use if already have one) a PayPal account
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 mistraven Last edit in 2020-2-21 14:55:44

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 Author| Post time 2020-2-22 01:18:35 | Show all posts
Edited by aby9adoun7lvaqis@facebook.com at 2020-2-22 01:35

am using pay pal and i will also upload history
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 aby9adoun7lvaq... Last edit in 2020-2-22 01:18:35

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 Author| Post time 2020-2-22 01:37:01 | Show all posts
there i uploaded it as you can see we tried using pay pal and cards and even tryed using other methods like store cards
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 aby9adoun7lvaq... Last edit in 2020-2-22 01:37:01

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Ωsiris
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Post time 2020-2-22 01:52:35 | Show all posts
Edited by Ωsiris at 2020-2-22 02:26

Please try again using PayPal and make sure you have the right amount of money (price + taxes).
   After you do that, please send us a screenshot with the recent recharge attempt.
Could you also tell us when was the last time your recharge was successful? Was it after your account was unlocked back in April/May?
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 Ωsiris Last edit in 2020-2-22 01:52:35

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 Author| Post time 2020-2-22 03:03:16 | Show all posts
Edited by aby9adoun7lvaqis@facebook.com at 2020-2-22 03:07

ok il show u last one was on 2/7/2020 as for recharging rite now would be useless theirs nothing to be had in HE or events
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 aby9adoun7lvaq... Last edit in 2020-2-22 03:03:16

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pineapples
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Post time 2020-2-22 07:30:08 | Show all posts
Hey Mike, we cant explain why the bank card wasn't working, but we can offer a bit of help with the paypal one. You will need to have a balance on your paypal account. Even though your card is linked to your paypal, the balance on paypal might be zero, so preload your paypal account and then try to recharge. please let us know if this helps.
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 pineapples Last edit in 2020-2-22 07:30:08

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 Author| Post time 2020-2-22 13:00:12 | Show all posts
i wish to be compensated for this i am not a happy customer i missed out on tycoon and the 6th anniversary items and that is not cool please make it rite.
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 aby9adoun7lvaq... Last edit in 2020-2-22 13:00:12

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mistraven
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Post time 2020-2-22 14:04:44 | Show all posts
Hello Mike, sorry but all we can do is try to offer assistance in solving the problem, the developers will never offer any compensation for this type of issue. Please confirm if you were able to recharge after loading your PayPal
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 mistraven Last edit in 2020-2-22 14:04:44

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