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Unable to collect in Wheel of Luck Bonus Event

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abyzxgi3jnltvg...
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Post time 2020-2-22 09:58:55 | Show all posts |Read mode
Unable to collect in Wheel of Luck Bonus Event Reply:5| View:493
Edited by abyzxgi3jnltvgqm@facebook.com at 2020-2-22 09:58

Sharons705 on UB78 Facebook platform
I have been doing wheel of luck yet I can not collect in the Wheel Bonus tab in Hot Events.
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 abyzxgi3jnltvg... Last edit in 2020-2-22 09:58:55

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Post time 2020-2-22 13:34:33 | Show all posts
Edited by mistraven at 2020-2-22 13:36

Hello Sharons please post using this https://prnt.sc  to upload screenshots we cannot use pdf files for reports
That being said the screenshots in the file cannot prove anything because Wheel bonus II is only collectible when you do the required draws (same day) and you do not have anything showing you used that draws same day
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 mistraven Last edit in 2020-2-22 13:34:33

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 Author| Post time 2020-2-23 12:14:09 | Show all posts
Hi the problem is that I was only able to collect for the 50 points not the other 200, that is what I am trying to show you in the pictures. I don't know how else to show when you can not collect?
bottom half of bonus
top half obf bonus
[url=https://prntscr.com/r6ctbh]yesterdays rank
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Post time 2020-2-23 19:51:28 | Show all posts
Hi again Sharons so you did 250 points -  guessing for that day you did 5 times draw 10x in turbo? and you are showing Wheel bonus II  from 21 February )
The problem is your screenshot from wheel ranking does not have a time stamp so we cannot use them to report.
You need a time stamped screenshot from wheel ranking showing you made the 250 points on 21 February (Wheel bonus II is only collectible same day you made the draws)
For future notice - hover cursor on date / time game icon before taking a screenshot in order to get a time stamp
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 Author| Post time 2020-3-11 11:04:44 | Show all posts
  the time date on the event doesnt count?
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 abyzxgi3jnltvg... Last edit in 2020-3-11 11:04:44

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Post time 2020-3-11 12:31:47 | Show all posts
Hi again, Wheel bonus II is the only one with time stamp, you should have  time stamp for wheel ranking too, showing points were made in the same day as Wheel bonus II image. That would have been the proper way to illustrate the issue for a report
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  • One can not go back and get the information after the time has passed.
    Two where is this properly explained so one know what to do when one has an issue?
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    2020-3-14 06:35  Reply

 mistraven Last edit in 2020-3-11 12:31:47

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